SERVICE CENTER MANAGER ABU DHABI AND IVORY COAST

at  John Crane

We are seeking a highly skilled and experienced Service Operations Manager to oversee our production operations in Abu Dhabi and Ivory Coast. The successful candidate will be responsible for managing the day-to-day service operations activities, optimizing processes, ensuring quality standards, and driving continuous improvement initiatives. The Service Ops Manager will play a pivotal role in achieving production targets, maintaining a safe work environment, and fostering a culture of efficiency and collaboration within the service team.

• Plan, organize, and coordinate manufacturing activities to meet production targets and deadlines.
• Implement and monitor production schedules, ensuring optimal resource utilization.
• Drive efficiency improvements and cost reduction initiatives in the service center.
• Establish and maintain quality standards for products, ensuring compliance with industry regulations and company policies.
• Implement quality control measures to identify and rectify defects, minimizing production errors.
• Lead and motivate the service team, fostering a culture of accountability, teamwork, and continuous improvement.
• Conduct regular performance evaluations and provide coaching and training as needed.
• Identify opportunities for process improvement and implement lean and six sigma principles to enhance efficiency.
• Collaborate with cross-functional teams to implement best practices and drive operational excellence.
• Ensure compliance with safety regulations and promote a safe working environment.
• Implement and enforce safety protocols and procedures to minimize workplace accidents.
• Oversee inventory levels, monitor stock accuracy, and implement inventory control measures.
• Collaborate with the supply chain team to optimize materials and ensure timely availability.
• Assist in the development of Operations budgets, ensuring cost-effectiveness and resource optimization.
• Liaise with other departments, providing regular updates on production status, challenges, and opportunities.
• Collaborate with peers in other regions to work in common goals.
• Collaborate with senior management to align with service strategies with overall business goals.