Service Intern - Uitenhage
at Ann Swann Personnel Services
Port Elizabeth, Eastern Cape, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 05 Jul, 2024 | Not Specified | 06 Apr, 2024 | N/A | New Concepts,Maintenance,Excel,Powerpoint,Metrology,Interpersonal Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS AND REQUIREMENTS:
- Completed Matric/Grade12 (Certificate Required)
- Qualifications in Metrology, Mechanical Engineering, or a related field.
- Strong interest in gaining practical experience in the service and maintenance of equipment.
- Strong mechanical aptitude and technical skills, with the ability to quickly learn and apply new concepts.
- Excellent communication and interpersonal skills, with the ability to interact effectively with colleagues and customers.
- Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint).
- Valid driver’s license is a must.
For more information please contact:
Responsibilities:
- Assist in Service Operations: Support the service team in day-to-day operations, including but not limited to repairs, maintenance, and customer service.
- Documentation and Reporting: Maintain accurate records of service activities, including work orders, service reports, and customer feedback. Prepare periodic reports summarizing service activities and performance metrics.
- Customer Interaction: Interact with customers to understand their service requirements, provide assistance, and ensure customer satisfaction. Handle inquiries, schedule appointments, and follow up on service requests.
- Technical Support: Assist technicians in troubleshooting issues, utilising diagnostic equipment, and performing repairs as directed by supervisors.
- Quality Assurance: Participate in quality control processes to ensure service standards are met or exceeded. Conduct inspections and checks to identify and rectify any deviations from quality standards.
- Process Improvement: Contribute ideas and suggestions for improving service processes, efficiency, and customer satisfaction. Work collaboratively with team members to implement identified improvements.
- Training and Development: Actively engage in training sessions and on-the-job learning opportunities to enhance technical skills, product knowledge, and overall professional development.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Trade Certificate
Completed matric/grade12 (certificate required)
Proficient
1
Port Elizabeth, Eastern Cape, South Africa