ServiceNow Developer

at  Cognizant Technology Solutions

SERVICENOW DEVELOPER

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

WHAT YOU’LL DO

• Collaborate with the Service Aware Mapping Team to develop forms, automate processes, and build intake processes.
• Code and automate processes for CI and attribute updates in the CMDB.
• Create user groups for IT Asset Owner delegates and automate KRI’s and KPI’s for P2G on the NOW Platform.
• Troubleshoot, fix defects, and support applications.
• Perform code reviews, maintain documentation, and develop enhancements.
• Configure ServiceNow’s ITSM service catalog.
• Lead ServiceNow enhancements and provide post-implementation support as required.

WHAT YOU BRING TO THE ROLE

• Proficiency in JavaScript and web technologies such as HTML or XML.
• Experience with API integrations with other systems.
• Familiarity with ServiceNow’s ITSM service catalog configuration.
• Expertise in ServiceNow CMDB and ITAM modules.
• Demonstrable experience in automating processes, scripting in SN, and building and modifying forms and workflows.
• Ability to lead ServiceNow enhancements/updates/modifications, and manage end-to-end stories, sprints, scrums, testing, implementation, and validation.
• Strong troubleshooting and problem-solving skills.
• Superb communication and teamwork abilities.
• Have expert knowledge of the HAM/SAM (Pro) IT Asset Management Modules and the CMDB Modules in ServiceNow.
• Bachelor’s degree in Computer Science, Engineering, or related field preferred.