Specialist, Customer Analytics

at  Aramark

Mississauga, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Jul, 2024Not Specified11 Apr, 20241 year(s) or abovePresentation Skills,Strategic Thinking,Organization Skills,Powerpoint,Databases,Supply Chain,Communication Skills,Sql,Project Management SkillsNoNo
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Description:

JOB DESCRIPTION

The Specialist, Customer Analytics will join the Program Management team and will work closely with the Canadian Account Management team to deliver value to GPO & Managed service customers through Spend analytics. The candidate will be a confident self-starter who ideally has customer facing experience in food service, retail or CPG industries.
This position is hybrid with 3 days in office based out of 5150 Spectrum Way, Mississauga ON.

QUALIFICATIONS

  • Bachelor’s Degree or College diploma - Engineering, Business or Supply Chain
  • Advanced Microsoft Excel skills is REQUIRED
  • Experience with databases/SQL is Preferred
  • Proficient in PowerPoint & presenting to clients
  • 1-3 years’ experience in an analytical/client facing role
  • Results oriented, self-starter who can adapt to changing priorities
  • Strong written and verbal communication skills to articulate issues, analysis and solutions
  • Critical thinker who is inquisitive and seeks to find solutions and make recommendations
  • Demonstrated strategic thinking, project management skills and presentation skills
  • Ability to multitask and prioritize with minimal supervision
  • Solid organization skills and attention to detail

Responsibilities:

  • Manage supply chain relationships with key customer accounts through leading/facilitating monthly & quarterly business reviews
  • Utilize a high degree of qualitative and quantitative analytical skills in analyzing customer data to find key insights to deliver value
  • Conduct statistical analysis on customer data to identify trends & help account mgmt. teams design & implement account specific strategies to ensure growth
  • Prepare & deliver monthly & quarterly account specific presentations for business reviews
  • Support Commercialization team in program launches by performing account specific analytics
  • Generate reports that provides insightful recommendations into customer’s purchasing and spend behaviors and help identify areas of opportunities
  • Ability to perform Market Basket Analysis on current & potential customer data

REQUIREMENT SUMMARY

Min:1.0Max:3.0 year(s)

Marketing/Advertising/Sales

Accounts / Finance / Tax / CS / Audit

Sales

Graduate

Analyzing customer data to find key insights to deliver value

Proficient

1

Mississauga, ON, Canada