Supervisor - Livingston Shopping Centre (16 hours)

at  Rituals

Job Description

YOU ARE ALL ABOUT CUSTOMER EXPERIENCE

As a Rituals Expert, you’re part of our in store teams and our international community of Rituals Experts. You are a true brand ambassador, listening to our customers’ needs and advising them on which of our products are the perfect match for them. At the same time, you are a role model and mentor to the Rituals Advisors in your shop. Being a Rituals Expert means being a lead sales associate with ambitions of expanding your professional skill set in luxury retail and cosmetics.

All of these characteristics are what make you the ideal Rituals Expert. You give new meaning to the words ‘aim big, act small’ by:

• Working as the lead Rituals Advisor alongside your Store Manager, Assistant Store Manager and other Rituals Advisors to reach your personal goals and the goals for your store.
• Interacting directly with customers to ensure an optimal customer experience
• Mentoring and supporting Rituals Advisors
• Keeping the store clean and tidy at all times, in line with company standards so that our products are always presented according to Rituals visual merchandising guidelines

In addition, you will enhance your and your teams knowledge of our rituals, products and treatments, and continue to expand your expertise and luxury retail skills through our extensive training program.

Please refer the Job description for details