Technical Support Agent L1

at  CSS Corp

Costa Rica, , Costa Rica -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jun, 2024Not Specified19 Mar, 20242 year(s) or aboveMax,English,B2NoNo
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Description:

Work Location: UL/Terra Campus
Experience: Previous customer service experience (6 months) desirable in a technical background.
Education Qualification: High school Diploma is a must, studies in a technical field is a plus.

REQUIRED SKILLS & DESIRED SKILLS:

High school Diploma is a must, studies in a technical field is a plus
Previous customer service experience (6 months) desirable in a technical background
Technical studies or background
B2+ or higher English level
Submit the form below to apply
Name(Required)
Email(Required)
Phone(Required)
Do you have a high school diploma?(Required)
Yes
No
Are you ok working on a hybrid model (3 days on site)?(Required)
Yes
No
Are you proficient in English > B2+?(Required)
Yes
No
Do you have any Technical Support Experience working in the BPO industry?(Required)
Yes
No
Are you willing to take a drug test in accordance with local law/regulations?(Required)
Yes
No
Candidate legal ID: (Required)
Your current location?(Required)
Attach Resume(Required)
Accepted file types: pdf, docx, doc, Max. file size: 10 MB

Responsibilities:

Ticket support
Customer support
L1 Technical troubleshooting


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT Support

Diploma

A technical field is a plus

Proficient

1

Costa Rica, Costa Rica