UX Designer

at  HomeTown Ticketing

WHO WE ARE:

HomeTown Ticketing is the trusted leader in digital ticketing offering an intuitive and easy-to-use platform for both event organizers and ticket buyers. Using flexible ticketing options and secure event management features to service schools, colleges, performing arts associations, and other organizations across the country! We’re continuing to expand our technology and team to provide the best-in-class service.
HomeTown empowers all team members through a positive company culture. Exemplifying our core values of Authenticity, Grit, Innovation, and Trust! We’re committed to providing a safe and inclusive work experience for everyone, both those working remotely and within our offices across the country. Consider joining our team today!

PHYSICAL REQUIREMENTS:

• Must be able to remain stationary for a long period of time, including working on a computer.
  Not the Job for You?
  HomeTown Ticketing has a variety of positions in various locations; please go to our career page https://www.hometownticketing.com/company/jobs-and-careers/ to explore more opportunities with us.
  HomeTown Ticketing, Inc. is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

THE ROLE:

Product Designers at HomeTown craft exceptional and user-centric experiences for fans, Athletic Directors and their staffs. Designers play a crucial role in shaping our products, from ideation to launch, working closely with product managers, engineers, marketing, and sales to understand user needs, conceptualize solutions, and bring them to life. This is a high impact role focused on creating best-in-class experiences for multiple user personas.

WHAT YOU’LL DO:

• Conduct user research, interviews, and surveys to gather insights into user behavior, needs, and pain points.
• Analyze user feedback and data to identify design opportunities and areas for improvement.
• Translate user research and product requirements into intuitive and engaging user interfaces.
• Create wireframes, mockups and prototypes to visualize design concepts and gather feedback.
• Develop high-fidelity designs that showcase the final product experience.
• Communicate design concepts and rationale effectively to stakeholders and team members.
• Complete audits to identify design problems and inconsistencies.
• Benchmark competitors in efforts to determine how we may improve our user experience.
• Own the continued development and maintenance of a cohesive design system, and ensure that all products maintain design consistency as new features and experiences are launched.
• Other projects/duties as assigned.