You love communicating with other people? Then apply as a Danish-speaking Call Center Agent (m/f/d) at Foundever® and provide excellent customer service for Positec.
Start: 14.04.2024 | Location: Berlin-Neukölln / Homeoffice | Weekly hours: 20 - 40 h
Working hours: Mon - Sat between between 08:00 AM and 8:00 PM
Salary: Fixed salary 2.553 - 2.753 €/month at 40h/week (Fixed salary 2.223 €/month + language bonus 300€ + performance bonus up to 200 € + home office bonus 30€)

YOUR QUALIFICATIONS:

• Fluency in Danish (C2-level) with very good English
• Excellent customer service expertise
• Previous experience in a customer focused or sales environment, previous contact centre experience is desirable
• Demonstrable experience of working within a structured process
• Proficient IT Skills (Microsoft-Office)
• The ability to work well as part of a team
• Being flexible and open to a new challenge
• Willingness to learn and eagerness to learn
• Empathetic and socially competent personality
• Valid work permit for Germany
  Sounds like the right job? Take your chance and apply now!
  This is what you can expect from us after you have applied:
• Our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
• After a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
• If all these steps are positive, we will welcome you with a permanent position! https://vimeo.com/802670022/a7659113f4
  You have any further questions?
  Feel free to contact us by e-mail: karriere.berlin@foundever.com
  Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
  There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever®! https://vimeo.com/869123333/8b58d2ed9e
  We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as people from the LGBTQIA+ community. All people are welcome at Foundever®! Where are you staying?
  Job-ID: 397115

• Supporting our Danish-speaking customer base by phone, email and chat
• Maintaining our customer database and updating all entries
• Offering individual solutions for each call
• Answering customer inquiries about technical questions (installation) or warranty claims