100% Homeoffice - Customer Service Representative (m/f/d) with Norwegian at Foundever
Home Office, Nordrhein-Westfalen, Germany -
Full Time


Start Date

Immediate

Expiry Date

10 Jun, 25

Salary

0.0

Posted On

11 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Office

Industry

Outsourcing/Offshoring

Description

You love communicating with other people? Then apply as a Norwegian-speaking Call Center Agent (m/f/d) at Foundever® and provide excellent customer service for Positec.
Start: 14.04.2025 | Location: Homeoffice / Berlin-Neukölln | Weekly hours: 20 - 40 h
Working hours: Mon – Fri between 09:00 AM and 6:00 PM
Salary: Fixed salary 2.553 - 2.753 €/month at 40h/week (Fixed salary 2.223 €/month + language bonus 300€ + performance bonus up to 200 € + home office allowance 30 €/month)

YOUR QUALIFICATIONS:

  • Fluency in Norwegian (C2-level) with very good English
  • Excellent customer service expertise
  • Previous experience in a customer focused or sales environment, previous contact centre experience is desirable 
  • Demonstrable experience of working within a structured process 
  • Proficient IT Skills (Microsoft-Office) 
  • The ability to work well as part of a team 
  • Being flexible and open to a new challenge 
  • Willingness to learn and eagerness to learn
  • Empathetic and socially competent personality
  • Valid work permit for Germany
    Sounds like the right job? Take your chance and apply now!
Responsibilities
  • Supporting our Norwegian-speaking customer base by phone, email and chat
  • Maintaining our customer database and updating all entries
  • Offering individual solutions for each call
  • Answering customer inquiries about technical questions (installation) or warranty claims
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