100% Remote Bilingual Member Services Representative (Korean, Mandarin, Can at Teksystems Global Services LLC

Arcadia, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

21.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Problem-solving, Empathy, Health Plan Knowledge, Call Center Experience

Industry

IT Services and IT Consulting

Description

🌟 Now Hiring: Member Services Representative 📍 Location: Remote in Texas 🗓️ Start Date: November 3, 2025 🕒 Training Shift: Mon–Fri, 8AM–4PM PST (7 weeks) 🕒 Regular Hours: 6AM–8PM PST with weekend rotation & some holidays 💼 Job Overview Join a dynamic team dedicated to supporting health plan members with empathy and excellence. As a Member Services Representative, you’ll be the voice of care and clarity. Key Responsibilities Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims Deliver exceptional customer service with professionalism and compassion Ensure member satisfaction through proactive support and problem-solving 🎯 Qualifications 2+ years of call center experience Bilingual required: Korean, Mandarin, Cantonese, or Vietnamese Health plan experience preferred 📌 Role Details 💼 Type: Contract 📆 Duration: 3 months 🏠 Workplace: 100% Remote (must reside in TX) 💻 Requirements: Reliable WiFi and home-office setup Ready to make a difference in members’ lives? Let me know if you'd like help tailoring this for a job board or internal posting! Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims. Deliver exceptional customer service with professionalism and compassion.