113- Bashas' Customer Service Manager - 7th St & E. Union Hills at Bashas' Talent Acquisition

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Cash Register Operation, Training, Merchandising, Compliance, Safety Guidelines, Product Knowledge, Team Professionalism, Performance Evaluation, Greeting Customers, Store Operations, Team Productivity, Store Environment, Health Department Compliance, Weights and Measures Compliance

Industry

Retail

Description

Assistant Customer Service Manager An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store’s operation and performance. The assistant customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Job Responsibilities: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in and customer want to shop in. Operating a cash register and manning store’s customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management. Applicants for this position must be at least 18 years old. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.

Responsibilities

The assistant customer service manager assists the Store Director and other assistant managers in their management duties, focusing on the front end operations of the grocery store. They ensure an outstanding shopping experience by directing customer service and team performance.