Job Ref:
2691
Job Title:
123.ie Sales & Growth Team Lead (Internal Team Lead’s Applicants in Sales & Service Only)
Location:
Dundrum - Dublin 16
Closing date:
26-06-2025
Vacancy Description

REQUIREMENTS:

• Adaptable, flexible, collaborative and results driven
• Ability to communicate to all levels
• Decision Maker / Independent thinker/ Team Player, Strong Organisational skills
• Excellent time management skills - ability to multi-task
• Solution Based Thinking
• Analytical, Resilient, a strong customer focus
• Strong leadership skills and the ability to motivate and develop staff
• Previous Supervisory /Management experience
• APA Qualified
  RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other legally protected status

• Coaching team members to deliver outstanding customer experience on all interactions.
• Leading an enabled, engaged team with a focus on individual development
• Product planning /delivery in line with Op Plan commitments
• Identifying opportunities for growth
• Identifying market / customer needs
• Participation in business improvement projects and quality initiatives
• Call reviews & coaching in line with MCC Requirements
• Active participation in Sales Performance Meetings
• Liaising with Underwriters and colleagues throughout the business
• Liaising with HR on employee management and staff retention and attraction
• Ensure processes and duties are carried out within compliance & regulatory requirements