At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.
Division: Integrated Services for Newcomers
Program: Counselling Services, S.U.C.C.E.S.S. Help Lines (SHL)
Employment Type: Permanent Part-Time (between 10 - 17 hours per week)
Number of Positions: 1
Location: Vancouver

EDUCATION, TRAINING AND EXPERIENCE:

• Related post-secondary diploma
• Psychology or counselling background is an asset
• Help Lines New Volunteer Training is an asset
• Distress line or crisis line training is an asset
• Experience in managing volunteers
• Experience in working at non-profit organizations
• Experience in facilitating meetings, including online platforms
• Experience working in diverse workplaces with diverse staff, volunteers and clientele

JOB SKILLS AND ABILITIES:

• Excellent verbal and written communication skills
• Excellent group facilitation skills
• Excellent interpersonal and intercultural communication skills
• Able to work independently and as a team
• Excellent time and resource management skills
• Excellent problem-solving skills
• Excellent computer skills (including internet proficiency)
• Able to work with people from diverse backgrounds
• Able to create and maintain client records and reports
• Able to take initiative and multi-task
• Able to maintain accurate records and prioritize tasks
• Able to design, promote, deliver and facilitate orientation and training sessions

GENERAL DUTIES:

• Creates reports and compiles statistics
• Participates in staff meetings and trainings
• Assists and participates in Agency events
• Performs other related tasks as assigned by Program Manager