Williston Financial Group (WFG) is the Portland, Oregon-based parent company of several national title insurance and settlement services providers, including WFG Lender Services and WFG National Title Insurance Company. One of only six national underwriters, WFG achieved a national footprint faster than any title insurance provider in history. The WFG family of companies offers full-service title insurance and settlement services for use in residential and commercial mortgage and real estate transactions nationwide. For more information, visit www.WFGNationalTitle.com.

KNOWLEDGE, SKILLS AND ABILITIES:

• Comply with applicable State licensing requirements.
• Learn basic understanding of escrow law, local city and state requirements.
• Learn basic understanding of RESPA, TILA, Dodd-Frank and CFPB rules.
• Learn basic understanding and adoption of ALTA Best Practices.
• Ability to read, write and interpret English.
• Possess excellent verbal communication and problem solving skills.
• Familiarity with Word, Excel, Outlook, PowerPoint and escrow production software e.g. ResWare, RamQuest, AtClose, IClosings and/or others.
• Ability to work with mathematical concepts (fractions, percentages, ratio’s and proration’s).
• Possess strong customer service skills and demonstrate excellent comprehension and organizational skills.
• Ability to manage multiple actions at once; flexibility to reprioritize quickly.

BASIC QUALIFICATIONS:

• High school diploma or general education degree (GED).
• Knowledge of Microsoft Office and basic computer skills.
• Must successfully pass a criminal history and credit background check.

PREFERRED QUALIFICATIONS:

• Previous experience in an escrow processing capacity preferred.

PHYSICAL REQUIREMENTS/ADA:

No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 lbs.
Vision requirements: Ability to see information in print and/or electronically.

Escrow Assistant is responsible for assisting the Escrow Officer in providing superior escrow services while maximizing profitability utilizing technology, communication, collaboration and co-existence with clients, consumers and WFG personnel in a manner compliant with WFG Policies and Procedures.