LOCATION: REMOTE – CANADA (EST TIME ZONE)

Qualitest seeking a highly skilled Senior Business Systems Analyst (BSA) to join our team. This individual will be responsible for driving the end-to-end requirements gathering process and ensuring business and technical teams are aligned on project goals. The ideal candidate will be an experienced, detail-oriented professional with the ability to quickly understand business needs, translate them into clear and actionable requirements, and work independently with minimal oversight.

REQUIRED QUALIFICATIONS

• 5+ years of experience as a Business Systems Analyst or in a related role.
• Proven experience leading requirements gathering sessions and producing high-quality documentation.
• Strong ability to hit the ground running on complex projects with minimal onboarding.
• Excellent written and verbal communication skills, with the ability to translate business needs into technical terms.
• Strong stakeholder management skills, including experience working with senior leaders and technical teams.
• Expertise in creating process flows, use cases, and requirement traceability matrices.
• Hands-on experience with requirements management tools (e.g., Jira, Confluence, Azure DevOps, or similar).
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to manage multiple initiatives simultaneously while maintaining attention to detail.

PREFERRED QUALIFICATIONS

• Familiarity with Agile, Scrum, and Waterfall methodologies.
• Experience gathering requirements and supporting technology initiatives in law firms, legal services, or legal technology platforms. Familiarity with case management, billing systems, document automation, and compliance requirements is strongly preferred.
• Exposure to reporting/BI tools (e.g., Power BI, Tableau).

WHY QUALITEST?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, the salary range for the role is $60,000 - $65,000.
• Intrigued to find more about us?
• Visit our website at https://www.qualitestgroup.com/
• If you like what you have read, send us your resume and let’s start talking!

• Requirements Gathering & Analysis: Lead sessions with business stakeholders to elicit, document, and validate business, functional, and non-functional requirements.
• Stakeholder Engagement: Partner with product owners, business leaders, developers, QA, and project managers to ensure requirements are fully understood and aligned with organizational goals.
• Documentation: Develop and maintain high-quality deliverables, including business requirement documents (BRDs), functional specifications, process flows, and use cases.
• Process Analysis: Analyze existing processes and workflows to identify opportunities for optimization, automation, and efficiency improvements.
• Solution Design Support: Collaborate with technical teams to ensure requirements are feasible, scalable, and aligned with architectural standards.
• Change Management: Assist with impact assessments, requirement traceability, and updates to documentation as scope or priorities evolve.
• Independent Execution: Take ownership of assigned initiatives and deliver requirements independently, hitting the ground running with little to no ramp-up time.
• Cross-Team Collaboration: Serve as the liaison between business and IT, ensuring both perspectives are represented in project deliverables.
• Quality Support: Partner with QA to validate requirements coverage in test plans and ensure delivered solutions meet business expectations.