1st Line Technical Support Engineer at iomart

York, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Infrastructure Monitoring, Windows Server, Linux, Networking, Storage, Problem Solving, Detail Oriented, Proactive, Team Collaboration, Professional Communication

Industry

IT Services and IT Consulting

Description

What you'll be doing: As a 1st Line Engineer at Oriium, you’ll play a key role in keeping our service platform running smoothly and reliably. Your day-to-day will include performing essential system checks, monitoring platform health, and proactively addressing potential issues before they impact users. You’ll support platform updates, manage backups, and carry out routine maintenance tasks that ensure our customers’ services remain seamless and secure. In short, your work will help maintain the strong, efficient backbone of our service delivery. We want to hear from you if you: Have experience or a strong interest in IT support or infrastructure monitoring. Hold an IT qualification (e.g., CompTIA A+) and core technical knowledge. Are career-focused and eager to learn and progress. Are proactive, detail-oriented, and enjoy solving issues before they impact users. Have knowledge of Windows Server, Linux, networking, or storage—or are eager to learn. Take pride in delivering reliable, high-quality service every time. Thrive in a collaborative team environment and communicate professionally with colleagues and customers. Live within a commutable distance to Haywards Heath. What's in it for me? £ Salary Dependent on experience + benefits Who you'll be doing it for: You'll work for our Oriium brand, part of Iomart Group, the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over £143 m We are Head Quartered in Glasgow with offices in London and Manchester We provide critical services across all public and private sectors What to do next: Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on careers@iomart.com We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.

Responsibilities

As a 1st Line Engineer, you will perform essential system checks, monitor platform health, and proactively address potential issues. Your work will help maintain the strong, efficient backbone of our service delivery.