1st Shift- Field Support (Green Bay) at Senior Helpers of NE Wisconsin

Howard, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Leadership, Problem-Solving, Caregiver Support, Quality Assurance, Training & Mentorship, Documentation, Compliance

Industry

Home Health Care Services

Description

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Opportunity for advancement Paid time off Training & development Vision insurance Now Hiring: Field Support – 1st Shift Location: Green Bay, Wisconsin Company: Senior Helpers of Northeast Wisconsin Lead with Compassion. Grow with Purpose. At Senior Helpers of Northeast Wisconsin, our work is more than a job—it’s meaningful, relationship-driven, and rooted in compassion. As an award-winning leader in in-home senior care, we are committed not only to our clients and families, but also to the caregivers and team members who make everything possible. We are currently hiring a 1st Shift Field Support professional to join our Green Bay team. This role is ideal for someone with a caregiving or healthcare background who is ready to step into a leadership-focused position while staying connected to the field. If you enjoy mentoring others, building relationships, and making a daily impact, this could be the perfect next step in your career. Position Overview The Field Support role serves as a critical link between caregivers, clients, and office leadership. You will provide hands-on support in the field, help maintain quality standards, and ensure both caregivers and clients feel supported, confident, and heard. This is a dynamic role that blends leadership, communication, and compassion—no two days are the same. Schedule Details 1st Shift Position 8 scheduled hours within the window of 6:00 AM – 6:00 PM Every other weekend required Flexibility within daytime hours to support caregivers and clients as needed Key Responsibilities Caregiver Support: Provide in-field coaching, mentorship, and encouragement Client Introductions: Attend new client start-of-care visits to ensure smooth transitions Quality Assurance: Conduct check-ins, monitor care plans, and support client satisfaction Training & Mentorship: Assist with caregiver orientation, field training, and skills refreshers Problem-Solving: Step in to provide short-term coverage or support during urgent situations Communication: Act as a liaison between caregivers, clients, and office staff Documentation: Accurately document field visits, training, and follow-ups Compliance: Reinforce company policies, safety standards, and best practices Qualifications Experience: 2–3 years in caregiving, healthcare, or home care (CNA, HHA, or LPN experience preferred) Skills: Strong communication, leadership, and problem-solving abilities Qualities: Compassionate, organized, approachable, and team-oriented Flexibility: Ability to work daytime hours and every other weekend Requirements: Valid driver’s license and reliable vehicle Why You’ll Love Working with Senior Helpers 💜 Purpose-Driven Work: Make a real difference every day by supporting caregivers and seniors Supportive Leadership: Work with a team that truly values collaboration and communication Growth Opportunities: We believe in promoting from within and developing our leaders Competitive Pay: Compensation based on experience and responsibilities Benefits: PTO, health benefits, and 401(k) with company match Paid Holidays: We observe six paid holidays New Year’s Day Memorial Day Fourth of July Labor Day Thanksgiving Day Christmas Day Positive Culture: A workplace built on respect, teamwork, and appreciation Apply Today – Make an Impact Every Day If you’re ready to grow your career, support caregivers, and help seniors receive exceptional care, we would love to hear from you. Apply today: www.seniorhelpers.com/foxcities Senior Helpers of Northeast Wisconsin is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and supportive workplace.

Responsibilities

The Field Support role serves as a critical link between caregivers, clients, and office leadership, providing hands-on support and ensuring quality standards. Responsibilities include coaching caregivers, conducting check-ins, and assisting with client transitions.