(2) System Patching Specialist (Infrastructure Specialist 2)- 20067024, 200 at Ohio Department of Administrative Services

, , -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server Administration, Network Administration, Information Security, Active Directory, Qualys, SCCM, BigFix Patching, System Performance Management, Disaster Recovery, Documentation, Troubleshooting, Problem Solving, Collaboration, Data Archival, Job Scheduling, Customer Support

Industry

Government Administration

Description

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. This posting has two openings. Applicants only need to apply once to be considered for both positions. What You'll Be Doing: Independently managing and supporting a wide range of technology domains, including hardware/software administration, network infrastructure, Windows server environments, and enterprise security systems. The ideal candidate will demonstrate technical expertise, proactive problem-solving, and collaborative engagement across internal teams and external partners. Installing, maintaining, configuring, upgrading &/or administer hardware &/or software, network administration, Windows server administration, business continuity, information security, & network connectivity, AD (Active Directory). Using Qualys reporting to identify & patch security vulnerabilities with the use of SCCM/MECM & BigFix Patching. Performing Windows server administration system updates patching provisioning account management & privileges file system organization & optimization data archival job scheduling disaster recovery system performance management security, log management application maintenance Diagnoses, analyzes & resolves issues for customer(s) across assigned multiple technology domains Collaborating with team members to resolve system vulnerabilities. Creating, organizing, filing & maintaining documentation uses Microsoft Word, One Drive, Teams channels, Collaboration, & SharePoint to create & maintain documentation. For more information, please click here.(This position description is the same for 20066944). To Qualify, You Must Clearly Demonstrate: Required Experience and/or Education: 48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. Job Skills: Information Technology Major Worker Characteristics: Knowledge of oral & written communication tools & techniques, customer support & personal service technical writing & documentation practices, state & Ohio Bureau of Workers’ Compensation (BWC) policy, procedures & applicable laws*, vision, mission & goals of BWC*, mathematic principles relative to assigned area in Information Technology (IT), telecommunications, capabilities & applications of network equipment including hubs, routers, switches, bridges, servers, & related hardware, IT principles, methods and practices in assigned specialty area, software distribution tools and configuration management and mechanisms, organizations operation environment, topology, and protocols, local area and wide area networking principles and concepts, back-up and recovery techniques, performance monitoring methods, basic internet server maintenance techniques, installation and configuration procedures, internet clients, such as browsers and streaming video, system administration methods and procedures, operating systems installation and configuration procedures, technology design, Windows Server Operating System, Qualys, Group Policy Object (GPO), CrowdStrike, SCCM/MECM (Microsoft Endpoint Configuration Manager), BigFix Patching Skill in: reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, operation monitoring, judgment and decision making, systems analysis, systems evaluations, operation analysis, identifying and specifying business requirements, using data recovery tools and techniques and systems evaluation, and complex problem solving. Ability to: prepare meaningful, accurate & concise reports, stay abreast of current technologies in area of IT assigned, & define problems, collect data, establish facts and draw valid conclusions. (*) developed after employment. Unusual Working Conditions: Overtime may be required. May be required to provide off hours support, either prescheduled or on an emergency basis. May be required to work during evenings or weekends.

Responsibilities

Independently manage and support a wide range of technology domains, including hardware/software administration and network infrastructure. Collaborate with team members to resolve system vulnerabilities and maintain documentation.