2024 QLD - Customer Service Representative
at
Weploy
Brisbane, Queensland, Australia
-
Full Time
Start Date
Immediate
Expiry Date
23 Apr, 25
Salary
0.0
Posted On
23 Jan, 25
Experience
2 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Good communication skills
Industry
Other Industry
Description
BENEFITS OF WEPLOY:
Work from home opportunities, some hybrid, across the Brisbane area
Above award hourly rates of $34.48 an hour + super
Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
Progress with some of Australia’s leading brands!
Responsibilities
Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
Detailed training programmes in place to get you set up in your role!