2024 QLD - Customer Service Representative at Weploy
Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

23 Apr, 25

Salary

0.0

Posted On

23 Jan, 25

Experience

2 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

BENEFITS OF WEPLOY:

  • Work from home opportunities, some hybrid, across the Brisbane area
  • Above award hourly rates of $34.48 an hour + super
  • Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
  • Progress with some of Australia’s leading brands!
Responsibilities
  • Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
  • Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
  • Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
  • As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
  • Detailed training programmes in place to get you set up in your role!
  • Supportive and bubbly team environments
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