PROGRAM SUMMARY:
The Caterpillar Oil & Gas and Marine Division (COGMD) is committed to developing talent. This program focuses on building the skills and knowledge of the future that are necessary to drive strategy alignment and growth initiatives across the respective regions.
1–3-year Developmental Program
- Customized development plan to understand and learn Caterpillar products, organizations, and values.
Training
- You will start your journey with a 3-month training program (called the MTC My Training Class) where you will learn about Caterpillar products, our services, and the company strategies per industry, participate in influencing skills curriculum, build and expand your network.
Rotations within Caterpillar Oil and Gas Marine Division
- You will have an opportunity to work in various roles throughout COGMD, learning about different company initiatives and products. You will be starting your journey at SPM, a Caterpillar company, where you will be immersed into the Oil and Gas industry through customer-orientated growth initiatives, strategic planning processes, and project management. Further rotations will include supporting both sales and strategy within COGMD.
Role Progression
- Once you exit the program, you will have accumulated sufficient experience and knowledge to drive strategy alignment and customer growth initiatives in several roles across COGMD.
Potential roles available at the end of the program
- Sales : Support sales and services activities, encompassing responsibilities such as developing customer relationships, building loyalty, and creating opportunities that provide Caterpillar with a competitive advantage.
- Technical Representative: Focus on increasing customer satisfaction by intimate customer alignment to understand requirements, build suitable product solutions, implementing regional product support strategies, and develop necessary technical capabilities.
- Strategy : Support the development and execution of key business strategies to deliver exceptional customer-orientated value to the regions, value streams and contributing to overall COGMD growth goals.
REQUIRED QUALIFICATIONS:
- Requires an engineering or business degree (or similar) or the equivalent experience
- Must be willing to travel 25%-70% depending on the role
- Be willing to live in a different country for up to 3 months for a specific rotation
- Proficient in English
- Experienced with working in the Middle East, and / or other focus regions
- Must have a valid passport through May 2026
DESIRED SKILLS:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Examples:
- Focuses activities on developing and maintaining positive customer relationships.
- Cites the cost and benefits of good versus poor customer service.
- Explains why customer satisfaction is important to successful product/service delivery
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Examples:
- Identifies issues and communicates with others when a decision needs to be made.
- Names decision makers in own environment and cites examples of past decisions.
- Describes types of decisions incumbent may and may not make in own job or function.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Examples:
- Cites examples of effective and ineffective communications.
- Explains the importance of effective business communication.
- Speaks/writes using correct language, mechanics, and gestures.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Examples:
- Is able to give examples of finding the root cause of a problem and coming up with solutions
- Describes problem reporting and escalation practices.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Examples:
- Describes the nature of a productive business relationship.
- Demonstrates active interest in the concerns of others.
- Explains the benefits of building business partnerships.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service ‘value’ and to differentiate support offerings that address clearly understood customer needs.
Examples:
- Presents product, technology or service costs and benefits in reaction to prospect or customer requests.
- Describes general concepts, practices and benefits of value-based versus product selling.
- Pursues additional ‘value selling’ education or training to enhance traditional sales practices.
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