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211 Helpline Specialist (Part-time) at Helpline Center

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Crisis Support, Information and Referral, Human Services

Industry

Individual and Family Services

Description

Description The 211 Helpline Specialist is responsible for providing quality customer service to people requesting information and referral assistance and crisis support through 211. This includes 211 programing, suicide and crisis support services, texting, emails, contract services and other Helpline services. Part-time weekend and evening hours. 5-10 hours a week. Requirements - Minimum of a Bachelor’s degree in Social Services or related field - Demonstrated interest/skills in human services

Responsibilities

Provide quality customer service and referral assistance to individuals contacting the 211 helpline. Deliver crisis support services via phone, text, and email.