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2252751-Assistant Vice President at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Control, Process Improvement, Business Analysis, Quality Assurance, Project Management, Governance, Standardization, Client Management, Budget Management, Resource Allocation, Best Practices, ISO Certification, Business Development, RFP Support, RFI Responses, Customer Experience

Industry

Business Consulting and Services

Description

Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience Analyze business processes and assist in identifying problems and mitigating plans for quality improvement Responsible for quality assurance across all processes, identify and execution of projects; governance of processes & reporting, driving standardization across all clients Drive Improvement projects and Initiatives, outcome driven and result oriented Well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience Business development and solution in select areas; support in RFP, RFI responses from quality perspective. You will be responsible for set up and functioning of quality compliance at client level to meet business, internal and ISO certification requirements Facilitate the sharing of best practices from within and outside the organization and implement them Planning and managing budget and resource allocation for the assigned vertical

Responsibilities

The role involves building a strong quality control framework and analyzing business processes to identify and mitigate quality issues. Additionally, it includes driving improvement projects and ensuring compliance with client and ISO requirements.