24/7 Data Centre Technician at NEXTDC

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Cabling, Electrical Systems, Mechanical Systems, Building Monitoring, Fire Systems, Vendor Management, Manual Handling, Telecommunications, Technical Maintenance, Facility Management, Data Centres, Hands-On Work, Operational Responsibilities

Industry

IT Services and IT Consulting

Description

Company Description At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed technology company, only 15 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites on their journey to supporting our customer’s digital infrastructure. At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. Where Cloud lives and AI thrives Job Description We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis. Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems. Based in West Footscray, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service. The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am. Key Responsibilities include: Delivery of cabling needs, electrical and data, to customer racks and areas Attend to Remote Hands requests Assist with vendor management for maintenance of all core electrical and mechanical systems Ensure that facility problems are identified and resolved in a timely manner Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant Ensure all visitors and contractors adhere to NEXTDC facility rules. Manual handling This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities From time to time, during shifts there may be travel between sites as required. Qualifications Excellent customer service, communication skills and a 'can do' attitude Basic knowledge of data centres, data cabling and cable management (Desirable) A passion for learning about telecommunications and how things work! Keen interest in fixing and solving problems TAFE Cert in Telecommunications (desirable) Trade Certs (Electrician/HVAC Technician) (desirable) Candidates MUST be Australian Citizens due to security clearances required Additional Information A values driven culture built on innovation, collaboration and growth. Inclusive, diverse and values-driven working culture Great opportunities to progress within our company (grow as we grow) Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate. Make NEXTDC your next move.

Responsibilities

The Data Centre Technician will support the Facility Management team with the day-to-day operations of the data centre, focusing on technical maintenance and customer service. Key tasks include delivering cabling needs, attending to Remote Hands requests, and monitoring building management systems.