24K Club Representative at Golden Nugget
Cripple Creek, CO 80813, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

19.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Tournaments, Availability, Special Events, Regulations, Vendors, Comps, State Laws, Gifts, Communication Skills, Concerts

Industry

Hospitality

Description

WHAT WE OFFER YOU:

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
    Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
    Posted Salary Range: USD $18.00 - USD $19.00 /Hr

Qualifications:

  • Colorado Support Gaming License is requird
  • Excellent interpersonal and communication skills
  • Availability to work varied shifts including nights, holidays, and weekends.
  • Ability to hadle high-pressuyre sitations and resolve guests concerns professionally.
  • Ability to work in a fast paced and stressful environment
  • Stong attention to detail and accuracy in dataa entry.
  • Computer literate in Microsoft Office applications required . Comfortable working with computers and POS systems
  • Ability to work efficiently, independently and cohesively, consistently producing quality result
Responsibilities

Responsibilities:

  • Deliver positive, courteous and professional service in all interactions with guests, vendors, department heads, executives and fellow team members.
  • Presents a positive, professional appearance and demeanor while performing work-related functions.
  • Enroll new members into the 24K Club,
  • Communicates prompt and correct information to guests, department heads, co-workers and vendors about Special Events and Promotions. Provide personalized serve to high-value players, ensuring they feel valued and apprciated.
  • Maintains organized files and folders both electronically and in physical office space
  • Contacts inter-departmental staff and department heads to plan, review and confirm event logistics and items such as gifts, décor and prizes.
  • Reedem points for comps, free play anbd other benefits according to program guidelines.
  • Assist with special even sign ups, drawings and promotional giveaways
  • Maintain accurate transaction records and follow cash/comp handling procedures.
  • Prepares registration items for Special Events, including guest lists, entrance tickets, seating maps, ticket packets, welcome packets and other collateral as needed.
  • Assists with registration and ticket distribution to guests for Special Events.
  • Helps with department management team in supporting events-related calendars, including VIP parties, concerts, drawings, slot and table games tournaments, car and cash giveaways, and weekly gift distributions.
  • Exhibits conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures

Qualifications:

  • Colorado Support Gaming License is requird
  • Excellent interpersonal and communication skills
  • Availability to work varied shifts including nights, holidays, and weekends.
  • Ability to hadle high-pressuyre sitations and resolve guests concerns professionally.
  • Ability to work in a fast paced and stressful environment
  • Stong attention to detail and accuracy in dataa entry.
  • Computer literate in Microsoft Office applications required . Comfortable working with computers and POS systems
  • Ability to work efficiently, independently and cohesively, consistently producing quality results
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