2924 CIS Technician at Contact One Communications Inc
Northwood, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

0.0

Posted On

17 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Iptv, Vtc, Switching, Nato, International Environment, Communication Systems, Voip, Cisco Network Devices

Industry

Information Technology/IT

Description

SKILL, KNOWLEDGE & EXPERIENCE:

  • The candidate must have a currently active NATO SECRET security clearance
  • Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience;
  • Experience working in NATO or NCI Agency and familiarization with NCI Agency organizational concepts such as Enterprise Service Delivery Model;
  • ITIL Foundation Certificate.
  • CISCO Certified Network Associate or Interconnecting CISCO Network Devices 1 & 2 Certification;
  • Minimum 2 years continuous experience in at Network Routing and Switching and at least one of the following specific fields: Satellite Radio Communication Systems; Terrestrial Radio Communication Systems; Communications/Media Delivery Systems (IPTV, VOIP, VTC, AV, etc.)

Desirable Experience and Education:

  • Harris Radio 117F and/or 117G experience/knowledge;
  • GGR Cornet Matrix systems experience/knowledge;
  • VTC & AV systems experience/knowledge;
  • SEMARCOMM+ / SEMARCIS experience/knowledge;
  • INMARSAT based systems experience/knowledge;
  • IPTV / Digital signage experience/knowledge;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization, including ACO, ACT & NCI Agency.
Responsibilities

Under the direction of NSO OFM 0020, the incumbent will perform duties such as the following:

  • Maintain network and communications infrastructure in support of Allied Maritime Command and the United Kingdom;
  • Maintain databases, spreadsheets, and drawings in support of CSU Northwood configuration management activities;
  • Maintain and perform asset management audits relevant to systems assigned;
  • Diagnose and rectify both physical and logical network issues within and outside of MARCOM HQ;
  • Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work TACSAT and or SEMARCOMM+/SEMARCIS as directed;
  • Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work the connectivity to the deployed BI-SC kits as directed;
  • Manage the maintenance and support of ICT infrastructure relevant to the NATO COMMCEN comprising HF & VLF systems;
  • Manage the maintenance and support of Cornet matrix switches;
  • Assist with planning and supporting/implementing assigned project work packages;
  • Utilise procedures, tools, and techniques for monitoring and managing the performance of Information and Communications Technology Platforms and provide reports as required;
  • Install operate, and maintain assigned Information and Communications Technology Platforms;
  • Support the integrity of assigned Information and Communications Technology Platforms, support IT Service Continuity Management (ITSCM), Business Continuity, and Disaster Recovery Plans;
  • Liaison with other internal CSU staff, external NCIA Service Lines, and other third party customers and technical organisations as required;
  • Respond to, and implement solutions for, ITSM tickets relevant to the area of work;
  • Perform maintenance of assigned systems/services;
  • Stay abreast of technological developments relevant to the area of work;
  • Take the initiative to investigate and resolve technical issues in a systematic approach;
  • Advise his/her superiors and recommend technical solutions;
  • Work on own initiative with limited supervision;
  • Deputize for higher-grade staff, when required;
  • Perform other duties as may be required.
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