2H 2025 PC - Create JIP Requisition at City of Toronto

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service Skills, Microsoft Office Suite, Computer Skills, Teaching Skills, Problem Solving, Interpersonal Skills, Analytical Skills, Decision Making, Adaptability, Patience, Positive Attitude, Independent Judgment, Confidentiality, Time Management

Industry

Government Administration

Description

Initiative: Job Incentive Program (JIP) Requisition ID: 3203 Employer: Employment & Social Services Job Location: Canada (CA) Additional Location Details:Markham & Milner Job Stream: Community Development/Social Services Job Type: Voluntary, Part-Time Number of Positions Open: 1 Posting End Date: 11/22/2025 Travel Required: None Educational Requirements:High School or GED General Placement Description Assist Torontonians using the Access and Resource Centre (ARC) with knowledge of computer programs, email accounts, internet navigation and printing. Major Activities Individuals within this placement will: Assist ARC users to the computer system within the ARC Assist ARC users with basic computer skills Greet ARC users and introduce them to the ARC caseworkers Share knowledge and skills by assisting clients with Microsoft Office and internet navigation Assist ARC users in creating email accounts, passwords, support and troubleshooting Learning Outcomes Enhanced computer and customer service skills Enhanced communication and problem solving skills Work with a diverse group within the community Learn about the services and supports that TESS has to offer Qualifications Excellent written and verbal communication skills Comprehensive knowledge and experience using office systems including Microsoft Office Suite (i.e. Word, Excel, PowerPoint, and Access) Intermediate computer skills and experience in creating complex charts, templates, tables, graphs, correspondence and presentations Demonstrated experience training/teaching in the area of computer applications Ability to work independently with minimal supervision Ability to exercise independent judgement and discretion in dealing with confidential matters Exceptional customer service skills and interest working with people from diverse groups within the community Interpersonal skills, sound decision making and analytical skills Demonstrated ability to receive work direction from others Ability to problem solve and work under the pressure of time constraints Patience, a positive attitude, adaptability and willingness to learn are essential qualities for success in this position Days per week: To be determined Hours per month (not to exceed 70 hours): 25-70 hours/month Duration of placement: 3 months with the possibility of an extension Placement Location: York Humber Employment & Social Services, 605 Rogers Rd., Toronto, M6M 1B9 How to Apply If you meet the qualifications above and are interested in applying to this position, please click "Apply now" to upload your resume and cover letter. We thank you for your interest; however only those Candidates selected for an interview will be contacted. For further assistance, please contact: TESSpartnerships@toronto.ca.

Responsibilities

Assist Torontonians using the Access and Resource Centre (ARC) with computer programs and basic skills. Greet users and provide support in navigating the computer system and creating email accounts.