Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain a wide range of enterprise technologies across hybrid environments. This role is ideal for professionals with hands-on experience in container orchestration, network infrastructure, and enterprise monitoring and security tools.
Based primarily at a client site in Corsham, Wiltshire with occasional travel to other customer locations. You will be responsible for supporting critical infrastructure components including Kubernetes, OpenShift, Dell servers, Cisco and Juniper networking, SAN and VDI environments, and security appliances such as Nexor data diodes and Endace packet probes.
This is a dynamic opportunity to work in a fast-paced, secure environment, contributing to the stability, performance, and security of enterprise systems. You must be eligible for UK Security Check (SC) clearance, with the potential to progress to Developed Vetting (DV) clearance.

Provide Level 2 support for infrastructure platforms including:

• Kubernetes, K3s, OpenShift, Podman, Rancher
• Dell servers, Cisco firewalls, Juniper and Cisco switches
• Brocade fabric switches, SAN storage, VMware
• SolarWinds, Endace packet probes, Gigamon, Nexor data diodes
• VDI environments
• ESXi and KVM Hypervisors
• Windows Server OS
• RedHat Enterprise Linux OS

Monitor and maintain system performance, availability, and security
Troubleshoot and resolve incidents, escalating to Level 3 support teams when necessary
Liaise with Level 3 engineers to ensure timely resolution of complex issues and to support root cause analysis
Document escalation paths and maintain clear communication channels between support tiers
Support patching, upgrades, and configuration changes across infrastructure
Collaborate with engineering and security teams to implement best practices
Maintain accurate documentation of systems, configurations, and procedures
Participate in on-call rotations and respond to critical incidents
Contribute to infrastructure automation and continuous improvement initiatives