Role: 2nd Line Storage Support Engineer
Location: Basingstoke (Travel to customer site required)
Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900)
We are looking for a 2nd Line System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role.
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Administrator you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

YOUR TRANSFERABLE SKILLS AND EXPERIENCE:

• ITSM Tooling
• Event Management Tooling (SolarWinds and SCOM)

We are looking for a 2nd Line System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role.