2nd Shift Assistant Manager at Triangle Stop

Mills River, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Leadership, Customer Service, Operational Management, Inventory Management, Cash Handling, Problem Solving, Decision Making, Communication, Training, Guidance, Safety Standards, Sanitation Standards, POS Systems, Staff Scheduling, Performance Evaluations

Industry

Retail

Description

2nd Shift Assistant Manager Position Overview: The 2nd Shift Assistant Manager plays a key role in supporting the daily operations of the convenience store during the evening or late-night hours. They are responsible for ensuring smooth store operations, supervising staff, and maintaining excellent customer service. This position involves leading the team, assisting with inventory management, cash handling, and resolving customer issues. Key Responsibilities: Supervision & Leadership: Oversee 2nd shift team members to ensure efficient and friendly service. Provide training, guidance, and support to employees. Assist the Store Manager in staff scheduling and performance evaluations. Customer Service: Ensure a high level of customer satisfaction by resolving any issues promptly and professionally. Lead by example in providing excellent customer service and creating a welcoming store environment. Operational Management: Monitor store operations, including opening and closing procedures, during the 2nd shift. Ensure all safety, sanitation, and security standards are maintained. Handle cash, deposits, and ensure proper use of the POS system. Inventory & Stock Management: Assist with inventory control, stocking shelves, and placing orders as needed. Monitor product levels and handle restocking to avoid shortages. Compliance & Store Standards: Ensure compliance with company policies, procedures, and relevant regulations. Maintain cleanliness and organization of the store, ensuring all merchandising displays are up to standard. Problem Solving & Decision Making: Address any operational or staffing issues that arise during the shift. Make informed decisions to support the store's operations and escalate issues to the Store Manager when necessary. Qualifications: High school diploma or equivalent required; associate’s degree preferred. 1-3 years of experience in retail, food service, or a similar customer service environment. Previous supervisory experience is preferred. Strong leadership and communication skills. Ability to work independently, manage priorities, and make decisions. Proficiency in basic computer and POS systems. Ability to work 2nd shift hours, including weekends and holidays. Physical Requirements: Ability to stand for long periods and lift up to 50 pounds. Ability to work in varying temperature conditions, including coolers and freezers. Schedule: Full-time, 2nd shift (typically 2 PM – 10 PM or 2:30 PM – 10:30 PM, depending on store hours).

Responsibilities

The 2nd Shift Assistant Manager oversees the evening operations of the convenience store, ensuring efficient service and customer satisfaction. They lead the team, manage inventory, handle cash, and resolve any operational issues.