2nd Shift-Field Support (Oshkosh) at Senior Helpers of NE Wisconsin

Green Bay, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Caregiver Support, Client Support, Quality Assurance, Problem-Solving, Training & Mentorship, Communication, Documentation, Compliance

Industry

Home Health Care Services

Description

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Now Hiring: Field Support – 2nd Shift Shift: 11:00 AM – 11:00 PM Location: Oshkosh, Wisconsin Company: Senior Helpers of Northeast Wisconsin Lead with Compassion. Make an Impact When It Matters Most. At Senior Helpers of Northeast Wisconsin, our work goes far beyond caregiving—it’s about showing up, supporting others, and making a difference when people need it most. As an award-winning leader in in-home senior care, we’re proud of the compassionate team that supports both our clients and caregivers every day. We are currently hiring 2nd Shift Field Support team members to support our Oshkosh service area. This role is ideal for someone with a caregiving or healthcare background who thrives during afternoon and evening hours and enjoys being a trusted support for caregivers and clients. Position Overview The Field Support role is a hands-on, relationship-driven position that plays a vital role during some of our busiest and most critical hours. You will provide in-the-field support, respond to urgent needs, and help ensure continuity and quality of care throughout the evening. This position blends leadership, problem-solving, and compassion—and is perfect for someone who enjoys variety, autonomy, and meaningful work. Schedule Details 2nd Shift Position: 11:00 AM – 11:00 PM Scheduled within this shift window Every other weekend required Ideal for those who prefer later hours and enjoy being a key evening resource Key Responsibilities Caregiver Support: Provide on-site coaching, guidance, and encouragement Client Support: Assist with new client start-of-care visits and evening check-ins Quality Assurance: Monitor care plans and support client satisfaction Problem-Solving: Respond to call-offs, emergencies, and urgent client needs Training & Mentorship: Support caregivers with field training and skills refreshers Communication: Act as a liaison between caregivers, clients, and office staff Documentation: Accurately document field visits, coverage, and follow-ups Compliance: Reinforce company policies, safety standards, and care expectations Qualifications Experience: 2–3 years in caregiving, healthcare, or home care (CNA, HHA, or LPN experience preferred) Skills: Strong communication, leadership, and problem-solving abilities Qualities: Compassionate, dependable, calm under pressure, and team-oriented Flexibility: Comfortable working evenings and every other weekend Requirements: Valid driver’s license and reliable vehicle Why You’ll Love Working with Senior Helpers 💜 Purpose-Driven Work: Make a real difference during critical evening hours Supportive Leadership: You’re never alone—our team has your back Career Growth: We promote from within and invest in our leaders Competitive Pay: Based on experience and role responsibilities Benefits: PTO, health benefits, and 401(k) with company match Paid Holidays: We observe six paid holidays New Year’s Day Memorial Day Fourth of July Labor Day Thanksgiving Day Christmas Day Positive Culture: A team built on respect, teamwork, and appreciation Apply Today – Be the Support Others Rely On If you’re looking for a role where your experience, compassion, and leadership truly matter, we’d love to meet you. Apply today: www.seniorhelpers.com/foxcities Senior Helpers of Northeast Wisconsin is proud to be an Equal Opportunity Employer and is committed to creating an inclusive and supportive workplace.

Responsibilities

The Field Support role involves providing on-site coaching and support to caregivers, assisting with client visits, and ensuring quality of care. It requires responding to urgent needs and maintaining communication between caregivers and clients.