2nd Shift Office Clerk at River Valley Foods

Syracuse, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

20.0

Posted On

09 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Microsoft Excel, Microsoft Outlook, Microsoft Word, Administrative Support, Outbound Scheduling, Customer Service, Attention To Detail, Active Listening, Critical Thinking, Time Management, Teamwork, Communication, Problem Solving, Organization, Flexibility

Industry

Wholesale

Description

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Empire Valley, distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY and New Holland, PA. General Description/Purpose: This position works closely with the Warehouse, Transportation and Customer Service departments to provide administrative support for outbound scheduling. The 2nd Shift Warehouse Office Clerk is responsible for accurately and efficiently preparing the daily warehouse selection orders, preparing the necessary paperwork for outgoing loads and handling the after-hours duties for Customer Service. The successful candidate is dependable, efficient, always focused on details, and able to build lasting positive relationships with business partners and team members in order to contribute to accurate and timely workflow and deliver outstanding results. This position is Full Time. Work Schedule: * 2:00pm – End of Day/Work is Complete, 4 days per week, weekends included (Overtime is occasionally required) Wages: * $19.00 - $20.00 per hour Job Responsibilities: * Allocate, print, and separate orders. * Prepare daily selection labels and distribute assignments to Order Selectors. * Create and type bills of lading, cross dock sheets, backhauls and Wegmans load diagrams. * Prepare and print invoices. * Ensure proper paperwork is accounted for and complied correctly for outgoing loads. * Answer and return incoming phone calls and emails; answer incoming Customer Service calls after 4pm and email messages and notes to Customer Service for any required follow up. * Accommodate late order and/or after-hours processing when applicable, including same day ships. * Meet with transportation team, check voicemail and emails for special requests and note any changes to the Shift Supervisor. * Ensure that driver runs are correctly assembled and disburse paperwork and miscellaneous items to Delivery Drivers as requested. * Calculate Order Selectors’ productivity and error rates. * Track items that are out of stock and communicate stock level information as required. * Complete data entry tasks as assigned. * Build lasting customer relationships through positive communication and resolution of concerns. * Seamlessly handle numerous and varied daily tasks. * Perform additional job duties as required. Required Skills/Abilities: * Must be at least 18 years old * Able to read and speak English * Able to pass a pre-employment drug screening test * Basic knowledge of Microsoft programs (Excel, Outlook, Word) and ability to apply that knowledge to daily tasks * Ability to maintain a clean and safe work environment while performing daily tasks * Organized, self-motivated and able to work with careful attention to detail * Regularly use active listening and critical thinking skills to solve problems * Ability to adapt, demonstrate flexibility and prioritize work * Ability to communicate effectively and use teamwork to achieve goals Education and Experience: * High school diploma or equivalent required * Must have at least one year of administrative experience inclusive of data entry Benefits: We offer a competitive compensation and benefits package that includes: * Vacation and Paid Sick Time * Company paid holidays * Health, prescription, and dental insurance * Life and disability insurance * Supplemental insurances * 401 (k) with company match * Employee assistant program * Employee purchase program River Valley Holdings is an Equal Opportunity Employer (EOE).

Responsibilities

Provide administrative support for outbound scheduling by preparing warehouse selection orders and outgoing load paperwork. Handle after-hours customer service duties and coordinate with transportation and warehouse teams to ensure timely workflow.