2nd Shift - Sales Support Advisor - PFM Auto & Fleet at GreatWater 360 Auto Care

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

25.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Workflow Management, Communication, Organizational Skills, Multitasking, Microsoft Windows, Automotive Shop Management Software, Valid Driver's License, Vehicle Operation

Industry

Motor Vehicle Manufacturing

Description

Description Sales Support Advisor Advisor – 2nd Shift (2 PM – 11 PM, Monday–Friday) Location: PFM Auto & Fleet, 1402 W Hanna Ave, Indianapolis, IN 46217 Pay: $20–$25/hour + $3.50/hour 2nd Shift Premium + Overtime after 40 hours/week Schedule: Full-time, 2nd Shift (Monday–Friday, 2 PM – 11 PM) About Us PFM Auto & Fleet is a high-volume, customer-focused automotive and fleet service center committed to delivering exceptional service and building lasting relationships. We value professionalism, teamwork, and a positive work environment. Position Overview We are seeking an experienced Sales Support Advisor with at least 2 years of proven success in a high-volume shop. The ideal candidate will excel at customer service, sales, and workflow management while maintaining strong communication with technicians and customers. Key Responsibilities Greet customers warmly and provide exceptional service throughout their visit. Sell services and parts, build accurate estimates, and obtain customer authorizations. Manage workflow by tracking vehicles, assigning work orders, and maintaining clear notes. Communicate effectively with technicians and the service team to ensure smooth operations. Answer incoming calls promptly and assist customers with inquiries. Coordinate parts ordering and ensure timely job completion. Perform road tests as needed and handle payment/delivery of vehicles. Support shop operations with flexibility—no task is too small. Qualifications Minimum 2 years of Sales Support Advisor experience in a high-volume automotive shop. Strong customer service and sales skills. Excellent organizational and multitasking abilities in a fast-paced environment. Proficient with Microsoft Windows and automotive shop management software. Valid driver’s license and ability to drive various vehicles. Ability to lift up to 50 lbs and work in an automotive shop environment. Compensation & Benefits Hourly Pay: $20–$25/hour based on experience. Shift Premium: $3.50/hour for 2nd shift. Overtime: Paid after 40 hours/week. Benefits: Start on date of hire (401k after 90 days). Medical, Dental, Vision plans 401(k) with company match Paid Time Off (PTO) Life Insurance & AD&D Short- and Long-Term Disability Employee Assistance Program Voluntary benefits (Accident, Critical Illness, etc.) Why Join PFM Auto & Fleet? Competitive pay with shift premium and bonus opportunities. Full benefits package. Stable Monday–Friday schedule—no weekends! Work with a professional, supportive team in a high-volume environment. Apply today and take your career to the next level with PFM Auto & Fleet! Join PFM Auto & Fleet in Indianapolis as a 2nd Shift Sales Support Advisor! Earn $20–$25/hr + $3.50 shift premium and overtime. Full benefits, Monday–Friday schedule.

Responsibilities

The Sales Support Advisor will greet customers, sell services and parts, and manage workflow in the shop. They will also communicate with technicians and assist customers with inquiries.