2nd Shift Shipping Team Operations Lead at LOLLYTOGS LTD

Browns Summit, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Coordination, Shipment Routing, Team Leadership, Safety Compliance, Logistics Operations, Scheduling, Invoicing, Performance Reporting, Problem-Solving, Time-Management, Communication, Process Improvement, Material Handling, DOT Compliance, OSHA Compliance, Inventory Movement

Industry

IT Services and IT Consulting

Description

Description Operational Coordination & Execution Coordinate and oversee daily shipping operations to ensure all customer orders are accurately picked, staged, loaded, and shipped on time and in full. Plan, route, and schedule shipments efficiently, optimizing delivery routes, equipment utilization, and labor resources. Ensure proper loading of product to prevent damage, maintain safety, and comply with transportation and weight regulations. Collaborate closely with production, warehouse, customer service, and transportation partners to align shipping priorities and resolve operational challenges. Routing, Scheduling & Invoicing Develop and manage daily and weekly shipping schedules based on customer requirements, production output, and carrier availability. Utilize routing and scheduling systems to maximize efficiency and cost-effectiveness. Coordinate invoicing processes to ensure accurate documentation, timely billing, and proper reconciliation of shipped orders. Verify shipping paperwork, bills of lading, invoices, and delivery documentation for accuracy and compliance. Team Leadership & Communication Lead, coach, and support the shipping team through clear direction, consistent communication, and hands-on leadership. Foster a positive, professional, and safety-focused work environment built on respect, teamwork, and accountability. Serve as a key communication link between frontline employees, management, and cross-functional teams. Provide clear expectations, feedback, and guidance to ensure consistent execution of shipping standards and procedures. Safety & Compliance Promote and enforce all safety policies, procedures, and regulatory requirements related to shipping, material handling, and transportation. Ensure compliance with DOT, OSHA, company policies, and customer-specific shipping requirements. Conduct regular safety observations, audits, and training to reinforce safe work practices. Address safety concerns proactively and participate in incident investigations and corrective actions as needed. Reporting & Continuous Improvement Track and report key performance indicators such as on-time delivery, order accuracy, freight efficiency, and labor productivity. Identify operational gaps, inefficiencies, and improvement opportunities within shipping and logistics processes. Support continuous improvement initiatives by recommending and implementing process enhancements. Maintain accurate records, logs, and reports to support operational visibility and decision-making. Requirements Knowledge Strong understanding of shipping and logistics operations, including routing, scheduling, loading, and transportation coordination. Working knowledge of invoicing processes, shipping documentation, and inventory movement. Familiarity with safety regulations, compliance standards, and best practices in warehouse and shipping environments. Understanding of operational metrics and performance reporting. Skills Excellent verbal and written communication skills, with the ability to clearly convey information across all levels of the organization. Strong leadership and team coordination skills, with the ability to motivate, coach, and guide others. Exceptional organizational and time-management skills, capable of managing multiple priorities in a fast-paced environment. Problem-solving and decision-making skills with a proactive and customer-focused mindset. Proficiency in routing, scheduling, and shipping systems, as well as standard office and operational software. Abilities Ability to lead by example and maintain professionalism under pressure. Ability to coordinate complex logistics activities while maintaining attention to detail. Ability to work collaboratively across departments and build strong working relationships. Ability to interpret data, prepare reports, and use information to drive operational improvements. Ability to safely work in a shipping/warehouse environment, including standing, walking, and overseeing loading activities.

Responsibilities

This role is responsible for coordinating and executing daily shipping operations, ensuring orders are picked, staged, loaded, and shipped accurately and on time, while also developing efficient shipping schedules and managing documentation processes. The Lead must also provide hands-on leadership, coaching, and support to the shipping team while strictly enforcing all safety and regulatory compliance standards.