2x Transnational Education Students Coordinator at University of Auckland

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

75000.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Academic Administration, Student Management Systems, PeopleSoft Campus Solutions, Microsoft Office Suite, Stakeholder Management, Customer Service, Problem Solving, English Proficiency, Chinese Language Proficiency, Event Delivery, Records Maintenance, Enrolment Coordination

Industry

Higher Education

Description

Company Description Waipapa Taumata Rau | The University of Auckland Te Whare Pūtaiao | Faculty of Science is the leading science faculty in Aotearoa New Zealand and one of the largest in Australasia. We undertake world-class research across the physical, biological, and computational sciences. More than 8,000 students study across our ten schools and departments, learning from internationally recognised educators and researchers. Our staff and students can connect with our flagship groups including Tuākana, Rainbow, Women of Colour, Māori, Pacific, Muslim, and Disabled Staff network and our Waipapa Marae. Job Description Te Whiwhinga mahi | The opportunity We have an exciting opportunity for two new Transnational Education Student Coordinators to join the Faculty of Science and support our growing Transnational Education team, an area of key strategic growth for the Faculty. The purpose of the position is to provide effective and efficient coordination of academic administration and regulatory processes across the schools and/or departments for international students studying at the University under articulation agreements. This role is responsible for coordinating and managing a range of academic administration processes. Growth in student numbers in this area and the relevant disciplines means the role will require a clearly demonstrated ability to work under delete pressure to meet deadlines, whilst maintaining a high level of accuracy. Supporting our students is a priority, so you will bring a proactive, customer-focused approach and a problem-solving aptitude to the role. Ideally, you will be tertiary-qualified or have relevant experience in a similar role within a large and complex organization. Your ability to build robust relationships with stakeholders while managing expectations will also be key to your success in this role. Candidates with expert knowledge and experience of PeopleSoft Campus Solutions (or a similar student management system) and proficiency in the Microsoft suite of packages will be strongly considered. A strong command of English (written and verbal) is essential. The ability to communicate in Chinese (written and verbal) would be a distinct advantage and is highly valued in supporting our diverse student cohort. Ngā Haepapa Matua | Key Responsibilities (not limited too): Provide specialist advice and be the first point of contact and support for students to assist them with all aspects of enrolment, academic progress, and completion. Coordinating and supporting the dissertation and thesis examination process for students in Masters’ programmes. Assist with complex admission and records maintenance queries and requests. Carry out enrolment checks, ensuring enrolment details and student exceptions correctly reflect each student’s status and course of study. Coordinate processes to ensure students have completed relevant prerequisite courses at other institutions. Ensure students studying with us on articulation agreements are properly considered in departmental, Faculty, and University planning, including timetabling and curriculum requirements. Liaising with external partners, where relevant. Support event delivery, including hosting visitors and running specific sessions. Assist with groups visiting the campus on short-term visits. Always demonstrate strong customer service skills and ensure students feel supported through the student lifecycle. For more detailed information on the role, accountabilities, and requirements, please review this position description Available positions: 1 x full-time permanent position (37.5 hr p/w) 1 x 12-month fixed-term position from July 2026 to July 2027 (37.5 hr p/w) The remuneration range is $70,000-$75,000 per annum, depending on skills and experience. He kōrero mōu | About you You’re a confident communicator who enjoys working with a wide range of people and turning complex information into clear, engaging content. You bring creativity, organisation and strong relationship management skills, along with the ability to juggle multiple projects and deadlines. You may have: Experience across marketing, communications, advertising, or campaign delivery Exposure to digital marketing, social media, and content creation Experience working with agencies or external suppliers Strong written and verbal communication skills The ability to build trusted relationships with a diverse range of stakeholders Experience within a tertiary, public sector, or large complex organisation would be an advantage Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory, and analytic facilities. Auckland itself is frequently ranked among the world’s most liveable cities. The University is committed to providing an excellent working environment through: Flexible employment practices (including working from home, flexible hours) Up to 6.75% company superannuation scheme A competitive salary with five weeks’ annual leave In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 14th June 2026 to be considered. Please include your cover letter and CV, highlighting how you can meet the skills and experience detailed above, and if you are interested in the permanent, fixed-term, or both roles. Please reach out to Hamish Oakley (Transnational Education TL) via [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. Additional Information Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz Campus: Auckland City Campus Position Number: 60017253 UoA Department Name: Academic Services

Responsibilities

Coordinate academic administration and regulatory processes for international students under articulation agreements. Provide specialist advice on enrolment, academic progress, and completion while supporting thesis examination processes.