SKILL, KNOWLEDGE & EXPERIENCE:

• The candidate must have a currently active NATO SECRET security clearance
• At least 2 years of practical experience in data management: to manage risk data quality and support user of ServiceNow P3SM module;
• At least 2 years of practical experience in project and program risk management: supporting users in implementing risk management procedures and guidelines to investigate, assess, address and report on potential risks within a specific function or business area or portfolio/program/project or service;
• At least 2 years of practical experience in working in a programme or portfolio office;
• At least 2 years of practical experience in working in Risk Management;
• At least 2 years of practical experience in the competent use of Microsoft Office applications (mainly Word, Excel, Power Point, OneNote, Outlook and OneDrive);
• At least 2 years of practical experience in composing reports, documents, and other office written materials;
• The ability to plan, organize, coordinate and complete work assignments in a timely manner;
• The experience in reporting to senior and executive management level.
• Knowledge of ServiceNow specifically module P3SM
• Experience in project risk management, with focus on quality of risk data
• SharePoint “Design Privilege” to create Lists, set-up libraries, define and maintain attributes maintain site-pages, content management, etc.
• MS Excel: pivot tables, graphics, data management
• MS PowerPoint: advanced user (risk reports)

Desired:

• Experience and understanding in portfolio and program and project management
• Experience and understanding of enterprise risk management
• Microsoft Power-BI

Provides support to Risk Management Branch and Chief Quality Office by:

• Improving and maintaining the quality of risk data in risk registers hosted on ServiceNow
• Supporting Project and Service Delivery Managers in identifying, assessing and documenting risk responses to agreed risks
• Performing appropriate follow-ups with Project and Service Delivery Managers to allow wider implementation of project/service risk management activities
• Create, maintain and deliver risk reports.
• Measures and reports on risk metrics
• Performs other duties as required.

Specific Working Conditions: Mainly work from the office in The Hague (NLD), other arrangement can be punctually agreed with Line Manager. May be required to travel to other NATO compounds, especially Brussels and SHAPE (Mons, BEL), but also in other NATO countries.