SKILL, KNOWLEDGE & EXPERIENCE:

• The candidate must have a currently active NATO SECRET security clearance.
• Process designing and optimization.
• Process measuring and monitoring (definition of critical success factor, key performance indicators etc..)
• SharePoint “Design Privilege” to create Lists, set-up libraries, define and maintain attributes maintain site-pages, content management, etc.
• Administration and customization of Microsoft SharePoint 2013 and 2019.
• Customizing Sharepoint sites, pages and layouts and forms including third party forms designer tools (i.e. Infopath).
• MS Word: template management, document reformatting, Macro knowledge, styles management.
• MS Excel: pivot tables, graphics, data management.
• MS PowerPoint: template management.
• MS Visio.

Desired:

• Advanced knowledge and experience in Workflow automation tools such as SharePoint Designer.
• Experience and understanding in Quality Assurance/Quality Control activities.
• Visual Basic for Applications (VBA).
• Microsoft Access.

• Provides support to Quality and Risk Management Branch and Chief Quality Office.
• Create, maintain and manage Microsoft Office Templates.
• Content Management for SharePoint sites under control of CQO.
• Measures and reports on Agency quality metrics and KPIs.
• If experienced: analysis and leans processes.
• Performs other duties as required.