SKILL, KNOWLEDGE & EXPERIENCE

• The candidate must have a currently active NATO SECRET security clearance.
• Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
• Experience working in NATO or NCI Agency and familiarization with NCI Agency organizational concepts such as Enterprise Service Delivery Model.
• ITIL Foundation Certificate.
• CISCO Certified Network Associate or Interconnecting CISCO Network Devices 1 & 2 Certification.
• Minimum 2 years continuous experience in at Network Routing and Switching and at least one of the following specific fields: Satellite Radio Communication Systems; Terrestrial Radio Communication Systems; Communications/Media Delivery Systems (IPTV, VOIP, VTC, AV, etc.).

Desirable Experience and Education:

• Harris Radio 117F and/or 117G experience/knowledge.
• GGR Cornet Matrix systems experience/knowledge.
• VTC & AV systems experience/knowledge.
• SEMARCOMM+ / SEMARCIS experience/knowledge.
• INMARSAT based systems experience/knowledge.
• IPTV / Digital signage experience/knowledge.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO, ACT & NCI Agency.

Under the direction of NSO OFM 0020, the incumbent will perform duties such as the following:

• Maintain network and communications infrastructure in support of Allied Maritime Command and the United Kingdom.
• Maintain databases, spreadsheets, and drawings in support of CSU Northwood configuration management activities.
• Maintain and perform asset management audits relevant to systems assigned.
• Diagnose and rectify both physical and logical network issues within and outside of MARCOM HQ.
• Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work TACSAT and or SEMARCOMM+/SEMARCIS as directed.
• Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work the connectivity to the deployed BI-SC kits as directed.
• Manage the maintenance and support of ICT infrastructure relevant to the NATO COMMCEN comprising HF & VLF systems.
• Manage the maintenance and support of Cornet matrix switches.
• Assist with planning and supporting/implementing assigned project work packages.
• Utilize procedures, tools, and techniques for monitoring and managing the performance of Information and Communications Technology Platforms and provide reports as required.
• Install operate, and maintain assigned Information and Communications Technology Platforms.
• Support the integrity of assigned Information and Communications Technology Platforms, support IT Service Continuity Management (ITSCM), Business Continuity, and Disaster Recovery Plans.
• Liaison with other internal CSU staff, external NCIA Service Lines, and other third-party customers and technical organizations as required.
• Respond to, and implement solutions for, ITSM tickets relevant to the area of work.
• Perform maintenance of assigned systems/services.
• Stay abreast of technological developments relevant to the area of work.
• Take the initiative to investigate and resolve technical issues in a systematic approach.
• Advise his/her superiors and recommend technical solutions.
• Work on own initiative with limited supervision.
• Deputize for higher-grade staff, when required.
• Perform other duties as may be required.