Job Title: 310 T/ Shop Supervisor
Reports To: Owner
Location: St Marys, ON
We are a heavy truck repair and fabrication facility and are seeking a Shop Supervisor.
Reporting to the Owner, the position is responsible for supervising the shop
mechanics/apprentices including training, inspecting work, managing tools and special
equipment and ensuring maintenance and repairs meet our client’s high standards. The
incumbent will maintain a positive work environment by providing all employees with fair
and equitable supervision and encouraging professional and personal growth. Safety
and positive customer relations are the cornerstones of this position.

EDUCATION:

• Essential: Completion of high school or vocational equivalent.
• Desirable:
• Current/updated courses on automotive technology, equipment and techniques.
• Certified Truck/Coach Auto Mechanics license and satisfactory completion and ongoing updates of automotive technology programs.
• Ozone Depletion license.

CORE COMPANY SKILLS AND ABILITIES:

• Proven management and coaching skills. A track record of developing people and teams.
• Good interpersonal and communication (verbal and written English) skills including exceptional active listening skills.
• Ability to be flexible and adaptable to adjust to changing duties and deadlines.
• Ability to work independently as well as cohesively with employees and managers as part of a team.
• Demonstrated initiative to assist in other areas when requested or required.
• Ability to maintain confidential information in a mature and professional manner.

JOB-RELATED SKILLS AND ABILITIES:

• Excellent supervisory and priority-setting skills.
• Excellent planning and work assignment skills.
• Ability to assimilate information quickly and accurately to make effective day-to- day operational decisions.
• Ability to exercise independent judgment to diagnose and determine cause of mechanical problems.
• Ability to read, interpret and apply diagnostic codes, maintenance manuals, electrical diagrams, vehicle emission control standards and related specification manuals.

SPECIAL QUALIFICATIONS:

• Must have a “G OR GREATER” Class driver’s license not a probationary license.
• Must have technical knowledge/ previous repair experience.

• Co-ordinate maintenance and repairs between Service Department and customers.
• Oversee and schedule the production and work of all maintenance personnel in repairing and servicing of all vehicles and equipment.
• Evaluate the work of personnel to ensure safety, efficient management of work processes and services, and provide performance feedback.
• Maintain a clean safe work environment.
• Provide technical direction and coordinate training initiatives.
• Facilitate shop meetings including 5-minute daily stand-up, biweekly 1x1 with each team member and a monthly staff meeting.
• Record and monitor inventory of tools, and fuels lubricants, etc, ensure the efficient use of and coordinates orders.
• Ensure 100% compliance with inventory control system.
• Monitor accuracy and quality of mechanical work and record keeping on all servicing, repairs, inventory and tool maintenance.
• Perform clerical and administrative functions involved in records keeping and invoicing.
• Supervise department budgeting and quarterly reporting.
• Negotiate with suppliers for contract rates as requested.
• Consult with/address professional operators/ customers to get detailed information on repairs, concerns or equipment failures/condition.
• Perform and/or assign roadside service/towing as required.
• Maintain regular communications with Ministry of Transportation Inspectors and MTO standards and mechanical knowledge.
• Maintain membership in associated organizations.