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36003014 - Senior Clerk at eThekwini

, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

249585.48

Posted On

06 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Oral Communication, Influencing, Planning and Organizing, Use of Technology, Service Delivery Orientation, Client Orientation, Customer Focus, Resilience, Data Entry, Minute Taking, Switchboard Operation

Industry

Government Administration

Description

Key Responsibility Areas: * Provides support to the Senior Clerk (Administration) in respect of specific administrative/clerical tasks. * Checks the accuracy of details recorded on transactional documentation and updates work in progress information/data on specific applications/systems of the department. * Merges, copies and transfers data from applications, formats/generates forms/transactional documentation for approval. * Inserts, tracks progress and moves or merges fields on databases to maintain records of maintenance contracts. * Attends to and establishes the nature of enquiries/complaints from the general public or officials etc. prior to forwarding to respective Departments/Branches/personnel for attention. * Performs general clerical tasks/activities and renders support to specific functional areas at the Regional Offices. * Records discussions, types the minutes of the Branch or technical meetings and forwards to specific personnel for verification. * Attends to the switchboard and making/receiving telephonic calls and forwards messages and calls to specific personnel/Department or Branches. Competencies: * Written Communication. * Oral Communication. * Influencing. * Planning and organizing. * Use of Technology. * Service Delivery Orientation. * Service Delivery Orientation. * Client orientation and Customer Focus. * Resilience. The eThekwini Metropolitan Municipality is a metropolitan municipality, created in 2000, that includes the city of Durban and surrounding towns. eThekwini is one of the 11 districts of the KwaZulu-Natal province of South Africa.

Responsibilities

Provides administrative and clerical support, including updating transactional documentation and maintaining maintenance contract databases. Handles public enquiries, manages telephonic calls, and records minutes for technical meetings.