JOB DESCRIPTION

The focus of this role is to deliver and contribute to the growth of our Business Applications group by helping organisations adopt Microsoft Power Platform at an SME level with a focus on Power Apps, Power Automate, Power Pages, Copilot Studio, as well as Dynamics 365 Customer Engagement applications. Working within a highly progressive and collaborative team consisting of technical and commercial colleagues to deliver services and projects for our clients.
As a 365 Solutions Developer within our Power Platform and Customer Engagement function you will play a pivotal role delivering Power Platform and Dynamics 365 projects and driving the success of the capability within Zenzero. The ideal candidate will have a proven track record of building technical solutions for a range of clients and projects, as well as an understanding of how development can be used to enhance the Microsoft Dynamics platform. The 365 Solutions Developer will be responsible for building and designing the technical elements of a project and providing this additional knowledge to the consultant and wider project team
365 Solutions Developer’s report into the line managers within the Power Platform team for support in providing high quality services to clients and internal business functions.

KNOWLEDGE REQUIRED:

• Dynamics 365 knowledge: : Deep understanding of Microsoft Dynamics 365 CRM, including customisation, configuration, and extension capabilities
• Power Platform Expertise: Proficiency in Power Apps (Canvas Apps, Model-driven Apps, Power Pages), Power Automate (Flows), and Copilot Studio.
• Programming Languages: Familiarity with programming languages such as C#, JavaScript, TypeScript, and HTML/CSS.
• Development Tools: Proficiency in using development tools such as Visual Studio, Power Platform Studio, Azure DevOps, and other relevant IDEs and platforms.

EXPERIENCE REQUIRED:

• Experience in delivering project work to clients
• Experience of working with clients to build requirements for cloud solutions
• Experience in working with the Microsoft Power Platform
• Experience of working in a collaborative team

PRIMARY DUTIES:

Work with business and technical stakeholders to design and deliver end-to-end technical solutions using Power Platform and Dynamics 365. Communicate with Business Analysts to understand business requirements and challenges. Working as part of consultancy projects within high-performing, collaborative teams. Learn and utilize exciting new technologies and how they integrate with the Microsoft Power Platform

Your responsibilities will include the following:

• Requirement Analysis: Collaborate with business analysts, stakeholders, and end-users to gather and understand business requirements related to Dynamics 365 and Power Platform applications.
• Solution Design: Design and architect solutions technical elements to support and enhance the Dynamics 365 and Power Platform tools, ensuring alignment with business needs, best practices, and platform capabilities.
• Development: Develop custom plugins, workflows, business process flows, custom connectors, and integrations using technologies likePower Automate, Power Apps, Power BI, and Azure services. It is also desirable to have experience with Power Pages.
• Integration: Integrate Dynamics 365 and Power Platform applications with other third-party systems, databases, or services using APIs, connectors, or custom integration solutions.
• Data Migration support: Support the Data and BI team with planning and executing data migration strategies to transfer data from legacy systems or external sources into Dynamics 365 or other related platforms, ensuring data integrity and accuracy.
• System Testing & Quality Assurance: Conduct high level system testing of developed solutions to ensure functionality, performance, security, and compatibility.
• Deployment & Maintenance: Deploy solutions to production environments, monitor system performance, troubleshoot issues, apply patches, updates, and enhancements as required to ensure optimal performance and user satisfaction.
• Training & Support: Provide training to end-users or support consultants in delivering training on how to use the elements that you have developed on a project. Offer ongoing support, guidance, and expertise to address issues, enhance functionalities, and optimise processes.
• Stay Updated: Keep abreast of the latest updates, features, best practices, and trends in Dynamics 365 and Power Platform development. Continuously upgrade skills and knowledge through training, certifications, and hands-on experience