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Hiring Unit: McGill Library (Schulich of Physical Sciences, Life Sciences, and Engineering)
Job Title: 3D Printing Student Assistant - Information Technology- Assistant A
Reports to: Supervisor, Schulich Library
Hour of work: 15 hours
Hourly Rate: $16.20
Classification: AMUSE A
Duration: September 1 – December 24, 2025
**Work is done on site
Position Summary:
The Information Technology Assistant will work as part of a small team to re-launch and deliver the 3D Printing Lab’s mediated service model through Fall 2025 and Winter 2026. Primary duties will include: orienting new users to the technology and service model; evaluating, scheduling, executing, and troubleshooting users’ print jobs; performing routine maintenance on equipment; maintaining documentation related to the equipment’s status and usage; and recording usage data and user feedback.
Technology in the space includes 3D printers and computers. The Information Technology Assistant ensures appropriate guidelines are followed in relation to the use of equipment and space at the 3D Printing Lab.

Qualifying skills and abilities:

• Responsible, adaptable, reliable and friendly. Ability to work effectively with minimal supervision. Excellent communicator with proven ability to troubleshoot and solve technical problems. Willingness to learn and enthusiasm for emerging technologies.
• Languages: Fluency in written and spoken English. Fluency in written and spoken French is an asset. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing
• Experience: Experience working with 3D printers is required. Experience in a customer service role providing troubleshooting assistance preferred.
• Skills: Although training is provided, the ability to operate and troubleshoot issues with the aforementioned equipment is highly preferred. Good interpersonal skills are a must.

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.
At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.
McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.
McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through
accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,
accessibilityrequest.hr@mcgill.ca
.
All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority

Please refer the Job description for details