WHO ARE WE

Known best as the ‘Undisputed King of Trainers’, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.
In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.
Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.
Working at JD Sports is a state of mind. It’s an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team.

This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.
At JD Sports, our customer is at the heart of everything we do. As 3IC, you are a key member of the store leadership team working together to deliver great customer and employee experiences.
You are a true sales leader, leading by example with passion and purpose. Your team draws inspiration and motivation from your energy as you coach them to deliver great in-store experiences.
The 3IC contributes directly to the store’s success. Through your energy, collaborative approach and knowledge of retail best practices, you will assist in achieving daily store and business goals, including coaching your team to hit all sales targets.
Your individual contribution and performance set the stage for excellence, while your management of daily store operations ensures that we consistently uphold our company’s standards.

You are responsible for, but not limited to the following:

• Model great customer service, every customer, every time
• Visibly driving service outcomes by coaching team to deliver exceptional service and a ‘service over task’ mentality
• Support the Store Manager and Assistant Store Manager to drive sales and KPI performance
• Utilise financial reporting to identify trade trends and opportunities and implement action plans
• Assist the Management Team to complete weekly visual merchandising direction & promotional launches
• Assist in recruiting, inducting and developing team members
• Uphold company retail standards and deliver visual excellence
• Work with BOH team to ensure product availability and operational excellence