ABOUT US:

Gardner has been serving clients across the country for over 75 years as one of the largest family-owned and operated Outdoor Power Equipment and Commercial Parts Distributors in the nation. Gardner facilities are strategically located in Ohio, Florida, Massachusetts, Mississippi, North Carolina and Oregon. Totaling over 900,000 square feet, the warehouses contain over 165,000 active SKUs and are capable of processing over 6,000 orders per shift. Our lines include Kohler Engines, Cub Cadet, Stanley Black & Decker (formerly MTD), Hydro-Gear, Husqvarna, Troy-Bilt, Oregon Forestry and Outdoor Equipment Parts, Tuff Torq, Generac, SpeeCo and many more. Our goal is to provide the best possible value-added customer experience every day.

SUMMARY:

The 3PL – Operations Manager will provide overall leadership to our Olive Branch Warehouse Operation. The Manager will build and develop a solid relationship with our strategic partner. The Manager will be responsible for delivering a “best in class” service level. Job Role/Responsibilities:

• Provide overall leadership to the warehouse operation.
• Oversee the daily operations and processes for the distribution center.
• Develop processes and procedures, then monitor them to ensure the highest level of warehouse efficiency.
• Manage and troubleshoot inbound/outbound activities.
• Meet or exceed customer service levels on a daily basis.
• Focus on continuous improvements to enhance warehouse efficiency.
• Analyze data and reporting to ensure we are meeting service level requirements. Make appropriate adjustments as needed.
• Create, maintain and review reporting metrics to identify opportunities to improve service levels.
• Understand complexities of the supply chain structures and apply analytic thinking to resolve issues.
• Work with our strategic partner to strategize plans to ensure on-time deliveries.
• Be a change agent by building strong rapport and morale with the warehouse team.
• Create a collaborative team environment.
• Be present on warehouse floor to ensure efficient and effective operations.
• Identify employee skills and develop them by coaching and counseling on a regular basis.
• Determine work procedures, prepare work schedules and expedite workflow.
• Coordinate with HR on hiring, employee issues, disciplining, payroll and other HR issues.
• Assign duties, ensure accuracy and conformance to policies and procedures.
• Study and standardize procedures to improve efficiency of team.
• Manage and manipulate inventory, monitor inventory levels and ensure accurate inventory.
• Ensure all employees follow safety protocols and associated record keeping, including material handling of certifications and licensures.
• Maintain a safe working environment.
• Perform other duties as assigned.

QUALIFICATIONS:

• Must have at least 3 years’ prior 3PL leadership experience.
• Bachelor’s degree in operations management or logistics, is preferred. Experience in lieu of a degree.
• At least 5 years’ experience managing a large staff, preferably in a distribution or logistics environment.
• Must be able to interact with team members and develop solid working relationships.
• Proficient working with Microsoft products.
• Warehouse management system (WMS)experience is needed, preferably Microsoft Dynamics 365.
• Excellent communication skills, both written and verbal.
• Proactively analyze issues and find resolution. Physical Requirements:
• Must be able to stand for extended periods of time.
• Must be able to bend, squat twist or turn multiple times a day.
• Must be able to lift, carry, push or pull up to 50 pounds.
  Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Olive Branch, MS 38654 (Required)

Ability to Relocate:

• Olive Branch, MS 38654: Relocate before starting work (Required)

Work Location: In perso

• Provide overall leadership to the warehouse operation.
• Oversee the daily operations and processes for the distribution center.
• Develop processes and procedures, then monitor them to ensure the highest level of warehouse efficiency.
• Manage and troubleshoot inbound/outbound activities.
• Meet or exceed customer service levels on a daily basis.
• Focus on continuous improvements to enhance warehouse efficiency.
• Analyze data and reporting to ensure we are meeting service level requirements. Make appropriate adjustments as needed.
• Create, maintain and review reporting metrics to identify opportunities to improve service levels.
• Understand complexities of the supply chain structures and apply analytic thinking to resolve issues.
• Work with our strategic partner to strategize plans to ensure on-time deliveries.
• Be a change agent by building strong rapport and morale with the warehouse team.
• Create a collaborative team environment.
• Be present on warehouse floor to ensure efficient and effective operations.
• Identify employee skills and develop them by coaching and counseling on a regular basis.
• Determine work procedures, prepare work schedules and expedite workflow.
• Coordinate with HR on hiring, employee issues, disciplining, payroll and other HR issues.
• Assign duties, ensure accuracy and conformance to policies and procedures.
• Study and standardize procedures to improve efficiency of team.
• Manage and manipulate inventory, monitor inventory levels and ensure accurate inventory.
• Ensure all employees follow safety protocols and associated record keeping, including material handling of certifications and licensures.
• Maintain a safe working environment.
• Perform other duties as assigned