At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
Open Fibre Networks (OFNL), part of the BUUK Group is looking for a 3rd Line Senior Core Network Engineer who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”. OFNL is continuously growing both their network and customer base, and this is a new role to the business to assist with their continued expansion. This role is hybrid and based in our offices in central Cardiff.

As the 3rd Line Senior Core Network Engineer your key responsibilities are

• Hands-on, senior-level engineering position focused on maintaining, troubleshooting, and developing our MPLS/OSPF-based core IP network
• Manage, operate and develop OFNL network environment, working to achieve 99.9% service availability, whilst always providing a high level of customer service
• Responding to outages and major incidents, providing 3rd line support and analysing root cause
• Perform necessary change management, whilst minimising customer impact
• Maintain and upgrade the Core network, working with both internal and external stakeholders to maintain network operations
• Act as a senior technical mentor within the team, supporting upskilling and training, whilst also being point of escalation for the team
• Be part of escalation on-call rota to ensure 24/7 coverage, which will include planned and unplanned maintenance to the network

• Hands-on, senior-level engineering position focused on maintaining, troubleshooting, and developing our MPLS/OSPF-based core IP network
• Manage, operate and develop OFNL network environment, working to achieve 99.9% service availability, whilst always providing a high level of customer service
• Responding to outages and major incidents, providing 3rd line support and analysing root cause
• Perform necessary change management, whilst minimising customer impact
• Maintain and upgrade the Core network, working with both internal and external stakeholders to maintain network operations
• Act as a senior technical mentor within the team, supporting upskilling and training, whilst also being point of escalation for the team
• Be part of escalation on-call rota to ensure 24/7 coverage, which will include planned and unplanned maintenance to the networ