3rd Shift Direct Care at Mental Health Association - Western MA

Springfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

20.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Person-Centered Support, Medication Administration, Crisis Intervention, Case Documentation, Community Integration, Financial Management, Patient Advocacy, CPR, First Aid, Communication Skills, Organizational Skills, Computer Skills

Industry

Non-profit Organizations

Description

Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Pay Rate: $20 an hour Open Shift: Tuesday & Saturday 10pm-8am (20hrs) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development. Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. About Integration & Community Living (ICL) The Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services across Western Massachusetts. With over 60 years of experience, MHA helps individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all designed to promote independence, dignity, and connection. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

Responsibilities

Provide respectful, person-centered support to individuals with brain injuries and cognitive challenges in residential settings. Responsibilities include assisting with daily living activities, medication administration, and promoting community integration.