Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

$50K-55K Guest Services Manager(2pm-11pm) - Marriott Hotel at Terratron

Rochester, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

55000.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Focused, Friendly, Outgoing, Team Player, Dependable, Organized, Multi-tasking, Professional, Communication, Spirit To Serve, Self-Motivated, Time Management, Fast Learner, Cash Handling, Computer Knowledge, Pms Knowledge

Industry

Hospitality

Description

COMPANY OVERVIEW Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: * Quarterly bonus program * Stock sharing * Medical, Vision, Dental, and Life insurance * Company-funded Short Term Disability insurance * 401(k) with employer matching * Paid time off * 50% discount at all Terratron food and beverage outlets * Hotel discounts worldwide and more! * Now offering DailyPay! Ask your Recruiter for more details JOB SUMMARY Our Guest Service Manager serves as a main point of contact for all guest requests. This person is responsible for greeting and assisting our guests, motivating, training, and retaining associates and ensures excellent guest satisfaction and brand standards are being met. Who Are You? * You are a guest focused, friendly and outgoing team player * You are a highly dependable and organized individual with the ability to multi-task * You are professional and like to have fun at work * You can communicate verbally and in writing * You have the spirit to serve * You are motivated and able to work independently What Essential Skills Do You Have? * Reliable, self-motivated and good time management * Must be a fast learner, obtain strong organizational skills and be able to multitask * Available to work a flexible schedule, including weekends, holidays, days, and nights * Ability to work with cleaning chemicals and maintain sanitary conditions * Strong skills in oral and written communication and computer knowledge * Cash handling skills * Preferred knowledge in a PMS (depending on brand: FOSSE, Lightspeed, SynXis. etc.) This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Responsibilities

The Guest Service Manager acts as the main point of contact for all guest requests, responsible for greeting and assisting guests. This role also involves motivating, training, and retaining associates while ensuring high guest satisfaction and adherence to brand standards.