POSITION SUMMARY

Responsible for guest satisfaction by handling all cash and credit card transactions in an expeditious and professional manner.

RESPONSIBILITIES:

• Develops and maintains positive guest relation.
• Greets all guests entering the establishment, thanks and invites them back upon leaving.
• Adheres to company policies and procedures for all cash handling functions.
• Computes guest check totals with speed and accuracy.
• Accommodates our guests and employees by giving prompt service.
• Develops and maintains proper serving techniques.
• Observes all health regulations and safety precautions.
• Completes any set-up, closing duties, and side work assigned.
• Keeps the establishment clean and well maintained.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.