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811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM at Kotak Mahindra Bank

, , -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Tele-sales, Communication Skills, Sales, Listening Skills, Customer Service, Banking Products, High Net Worth Customers, Cross Selling, Digital Banking, NPS, Collaboration, Field Sales, Account Management, Product Knowledge, Customer Engagement

Industry

Banking

Description

Job Role Develops and expands existing High Net worth Customer relationships for liabilities Deepens relationships sourcing family accounts Cross sells bank products & builds penetration for remote banking channels like net/mobile banking Informs customers of new products or product enhancements to further expand the banking relationship. Maintains complete relationship record for assigned customer accounts. Ensures high levels of customer service orientation to meet benchmark NPS. Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios Job Description Graduate with min 2 years, or Post Graduate with a min of one year of experience Experience in tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA Excellent communication skills – Verbal & Written Flair for Sales Good listening skills and strong communication abilities.

Responsibilities

The role involves developing and expanding relationships with high net worth customers, focusing on liabilities and family accounts. It includes cross-selling bank products and ensuring high levels of customer service to meet benchmarks.