8250 IT Device Technician at Mt. Olive Pickle Company, INC.

, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Device Configuration, Installation, Maintenance, Troubleshooting, Repair, Documentation, Security Compliance, Training, Support, Collaboration, Networking Principles, IP Configurations, Cybersecurity Principles, Detail-Oriented, Communication, Interpersonal Skills

Industry

Food and Beverage Manufacturing

Description

Description Summary Responsible for the configuration, installation, cleaning, and maintenance of various IT devices, including security cameras, door controllers, Wi-Fi access points, and other related equipment. The ideal candidate will possess a strong understanding of both IT and physical security systems, as well as technical skills and attention to detail. Duties and Responsibilities Essential Functions Device Configuration and Installation: Configure and install security cameras, door controllers, Wi-Fi access points, and other devices in accordance with set company practices. Maintenance and Cleaning: Perform regular maintenance tasks, including cleaning, testing, and calibration of devices to ensure optimal performance and reliability. Troubleshooting and Repair: Diagnose and troubleshoot basic hardware and software issues related to devices, escalating to other IT resources as needed. System Upgrades and Expansion: Assist in implementing system upgrades and expansions. Documentation and Record-Keeping: Maintain accurate records of installations, configurations, maintenance activities, and repairs for reference purposes and compliance with any regulatory requirements. Security Compliance: Ensure that physical security devices adhere to relevant industry standards and best practices, addressing any issues or vulnerabilities as needed. Training and Support: Provide training and technical support to end-users on the proper use and maintenance of physical security devices, promoting security awareness and best practices. Collaboration: Collaborate with IT teams, security professionals, and facility managers to support integrated security solutions and address security-related challenges effectively. Maintains areas of operation in a safe and sanitary manner. Makes effective use of and makes recommendations on physical assets. Determines that established safety rules, Company policy and good housekeeping are followed. Other Duties Coordinates with other departments to assure cooperation and timely completion of projects. Communicates and cooperates with others to maintain productive and harmonious working relationships. Occasionally drives own or company vehicle in performance of some job duties. Participates in training, employee meetings, committees, project teams, etc. as appropriate. Receives written and verbal instructions on the above job tasks and performs other duties as directed by Supervisor. Benefits: 401(k) 401(k) matching Profit Sharing Dental Insurance Employee Discount Flexible spending account Health Insurance Life Insurance Paid Time-Off Referral Program Vision Insurance Mt. Olive Pickle Co., Inc. is an Affirmative Action / Equal Employment Opportunity Employer including Veterans and Disabilities. Requirements Knowledge, Skills and Abilities Previous experience in configuring, installing, and maintaining physical security devices, such as security cameras, door controllers, and Wi-Fi access points. Knowledge of networking principles, IP configurations, and security protocols. Familiarity with IT infrastructure and systems integration, including basic cybersecurity principles. Basic troubleshooting skills to diagnose and resolve hardware and software issues related to devices. Detail-oriented with good documentation skills. Effective communication and interpersonal abilities, with the capacity to collaborate within a team environment. Willingness to learn and adapt to new technologies and security practices. Relevant certifications (e.g., CompTIA Security+, CCNA, etc.) are a plus. Experience operating a forklift preferred. Supervisory Responsibilities None Machines, Equipment, Tools Used Mainframe computers, personal computer, standard office equipment, various types of computer hardware and software. Physical Demands Reaching: Extending hand(s) and arm(s) in any direction. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound. Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform and activity such as: preparing and analyzing data figures: transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. Work Environment Regular office conditions. Some work done in non-office setting, including but not limited to plant, warehouse, telephone room, etc. Access to significant confidential data.

Responsibilities

The IT Device Technician is responsible for configuring, installing, maintaining, and troubleshooting various IT devices, including security cameras and Wi-Fi access points. The role requires collaboration with IT teams and adherence to security compliance standards.