911 Communications Specialist, University Police at UT Southwestern Medical Center

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

67527.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency Response Coordination, Communication Skills, Composure Under Pressure, Dispatching, Information Relay, Computer Aided Dispatch System, Two-Way Radio Operation, Alarm System Monitoring, Access Control System Operation, Emergency Procedure Activation, Data Entry, Information Retrieval, Multi-tasking, Following Instructions, Critical Incident Management

Industry

Higher Education

Description

Why UT Southwestern Police Department? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned academic medical and research center, we strive to provide the best possible care, resources, and safety for our University and community. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern Police Department where you’ll discover teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles. Job Summary UT Southwestern Medical Center is currently seeking 911 Communications Specialists. In this important role, you will serve as a vital connection between law enforcement personnel and the UTSW community, contributing significantly to public safety and coordinating emergency response efforts. Your exceptional communication skills and ability to remain composed under pressure will be crucial in efficiently dispatching resources and delivering precise information to field officers. By becoming a telecommunication in our police department, you will have opportunities for professional advancement within the department, making it an ideal choice for those seeking to advance their careers in public security and safety. Join the UT Southwestern police department today to get started on a journey of growth in your security career. Starting salary is $50,890, with the top step at $67,527. In addition, shift differential pay plus weekend and holiday pay is offered. Watch this video to see a day in the life of a dispatcher here at UT Southwestern. Education and Experience Required Education High School Diploma Or equivalent Experience 1 year In customer service or related field and Licenses and Certifications Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license Upon Hire or Is qualified to acquire a Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license and Applicants must also successfully complete a Public-Safety Telecommunication (PST) Test and The recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunication Test or CritiCall and This testing will be administered by the Police Department. and All offers of employment are contingent upon a verified negative drug screen. Preferred Education Associate's Degree or Thirty (30) credit hours in Criminal Justice or related field and completion of FEMA ICS 100, 200, 300, 400 and 700 series courses Experience 1 year Experience in a public safety or emergency communications field Job Duties Answers emergency and non-emergency calls for service. Receives and records information, and requests for police/security services in a computerized database. Dispatches field personnel according to need and priority of the request for service. Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly. Coordinate and maintain effective communications between field units and neighboring law enforcement agencies. Uses a computer aided dispatch system to enter, research, and retrieve information. Monitor closed circuit television, security, fire and radiological related alarm systems. React calmly, quickly and decisively in emergency situations to obtain, summarize and relay information both orally and in written form. Must be able to follow oral and written instructions. Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activations of emergency procedures for evacuations or similar emergencies. Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information. Compile information from different sources to develop a daily briefing or a log which provides information to assist in the daily operations of the agency. Monitors multiple radiation sources. Monitors and operates complex access control system. Defacto emergency management coordinator during after hours critical incidents. Performs other duties as assigned. Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Responsibilities

The specialist will serve as a vital connection for law enforcement personnel by answering emergency and non-emergency calls, recording information, and efficiently dispatching field units based on priority. This involves transmitting and receiving radio calls, coordinating with field units and neighboring agencies, and monitoring various security and alarm systems.